Clinical Correspondence Administrator

1 month ago


High Wycombe, United Kingdom Tower House Surgery Full time

Job summary

Tower House Surgery is looking for a part time clinical correspondence administrator to join our to join our friendly, patient focused, caring, teaching practice.

The main purpose of the role is to ensure that all incoming patient correspondence is stored, recorded correctly and directed to an appropriate clinician in a timely fashion.

Attention to detail is key and there can be a lot of reading.

Knowledge of emis web is an advantage though training can be given.

Medical terminology would be desirable.

You will need to;

Follow practice protocols to ensure consistent and high quality care is provided to our patients Carry out administrative tasks relating to patient records, including filing, document management and ensuring patients can access reports, prescriptions and that they are easily accessible. Assist the practice Summariser in maintaining the integrity and coding of the patients electronic medical record

Main duties of the job

Ensure incoming letters are scanned onto the patient record within a 24/ 48 hour timescale using read codes as agreed by the clinical team, adding any additional information about the source of the document that is relevant Forward the incoming document to the relevant clinician or staff member who is most appropriate to receive the information following the practice protocol Scan all internal paper documents on to the relevant patients record and then store the documents in line with surgery procedures. EDT Electronic Document Transfer of correspondence - forward the incoming documents to the relevant clinician or staff member who is most appropriate to receive the information following the practice protocol

Action any EDT incoming correspondence not required to be seen by another staffmember including contacting the patient by telephone, by letter, or otheracceptable means of communication where necessary

About us

Located on West Wycombe Rd, we are a busy, patient focused, caring, teaching practice.

On the clinical side of our team we have 5 partners, 3 salaried doctors, a paramedic,3 practice nurses, an HCA and a phlebotomist (Midwife works from here 2 mornings). On the admin side providing support we have our reception team, clinical coders, registrations clerk, summariser, prescriptions clerk, office assistant, operations manager and practice manager.

We have a patient list of just under 11,000.

We use EMIS web and DOCMAN10.

This role can be flexible on hours for example 9:30 - 2:30 or just morning/just afternoon..

Job description

Job responsibilities

Job Purpose:

Ensure that allincoming and internal patient correspondence is stored on/in the patientsmedical record and relevant information is coded.

Ensure incomingcorrespondence is seen by the appropriate clinician in a timely fashion.

Ensurecorrespondence is appropriately actioned where the clinician does not need toview it

Be able to locatedocuments as needed by the clinical and non-clinical staff

Carry out other administrativerelated tasks as delegated by the doctors and non- clinical staff

Key Working Relationships within the practice team

Doctors, Nurses, HCA , Pharmacist -Daily, where relevant to documents scanning and coding Prescriptions Team / Admin Team - Daily, where relevant to documents received

Duties and Responsibilities

Follow practice protocols to ensure consistent and high quality care is provided to our patients Carry out administrative tasks relating to patient records, including filing, document management and ensuring patients can access reports, prescriptions and that they are easily accessible. Assist the practice Summariser in maintaining the integrity and coding of the patients electronic medical record

Scanning and Coding duties

Sort and date stamp all incoming patient-related mail. Ensure incoming letters are scanned onto the patient record within a 24/ 48 hour timescale using read codes as agreed by the clinical team, adding any additional information about the source of the document that is relevant Forward the incoming document to the relevant clinician or staff member who is most appropriate to receive the information following the practice protocol Action any incoming correspondence not required to be seen by another staff member whether that be contacting the patient by telephone, by letter, or other acceptable means of communication Scan all internal paper documents on to the relevant patients record and then store the documents in line with surgery procedures. EDT Electronic Document Transfer of correspondence - forward the incoming documents to the relevant clinician or staff member who is most appropriate to receive the information following the practice protocol Action any EDT incoming correspondence not required to be seen by another staff member including contacting the patient by telephone, by letter, or other acceptable means of communication where necessary

Coding requirements using the recognised ReadCoding system

Identify relevant clinical information contained in patient correspondence Code or free text the clinical information on to the patient record Deal with queries relating to coding Person Specification

Qualifications

Essential

GCSE A-C in Maths and English

Experience

Essential

Methodical and logical with excellent attention to detail Ability to work under pressure and to prioritise workload Able to follow GDPR policies and guidelines Understanding of confidentiality Good standard of Literacy & Numeracy Computer literate Good clear and confident communicator Ability to work alone and as a member of a team whilst organising own workload

Desirable

Experience of working in primary care Knowledge of Medical Terminology Knowledge of Medical Read Coding (Snomed) Ability to be flexible with hours to cover holidays and sickness Experience of EMIS

  • High Wycombe, United Kingdom Tower House Surgery Full time

    **Job Purpose**: Ensure that all incoming and internal patient correspondence is stored on/in the patients medical record and relevant information is coded. Ensure incoming correspondence is seen by the appropriate clinician in a timely fashion. Ensure correspondence is appropriately actioned where the clinician does not need to view it Be able to locate...


  • High Wycombe, Buckinghamshire, United Kingdom Tower House Surgery Full time

    Job SummaryTower House Surgery is seeking a part-time clinical correspondence administrator to join our team. The primary objective of this role is to ensure all incoming patient correspondence is accurately stored, recorded, and promptly directed to the relevant clinician. Attention to detail is crucial, and a significant amount of reading may be involved....


  • High Wycombe, United Kingdom Velocity Clinical Research, Inc. Full time

    Overview: Velocity Clinical Research is an owned and integrated research site organization, providing excellence in patient care, high quality data and fully integrated research sites. At Velocity, we align our values and behaviors to give our employees the best chance of delivering on our brand promise: to bring innovative medical treatments to patients. We...


  • High Wycombe, Buckinghamshire, United Kingdom Buckinghamshire Healthcare NHS Trust Full time

    Position OverviewWe are seeking a dedicated Clinical Administration Coordinator to deliver exceptional administrative support to a team of Consultant Oncologists and their associated clinical personnel. In this role, you will be responsible for organizing clinic appointments, managing priorities, coordinating patient referrals, and acting as the primary...


  • High Wycombe, Buckinghamshire, United Kingdom Primary Care Management Solutions Ltd Full time

    Position Overview The Healthcare Administrative Coordinator is tasked with a variety of administrative responsibilities and providing essential support to the healthcare team. Responsibilities may include, but are not limited to, the organization and management of documents, processing medical reports and correspondence, and performing reception duties such...


  • High Wycombe, Buckinghamshire, United Kingdom Primary Care Management Solutions Ltd Full time

    Position Overview The Healthcare Administrative Coordinator is responsible for managing a variety of administrative tasks and providing essential support to the healthcare team. Responsibilities include, but are not limited to, the organization and processing of documents, managing medical reports and correspondence, and performing reception duties such...


  • High Wycombe, Buckinghamshire, United Kingdom Buckinghamshire Healthcare NHS Trust Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Cardiology Secretary to join our team at Buckinghamshire Healthcare NHS Trust. As a key member of our department, you will be responsible for providing administrative support to our cardiology team, ensuring the smooth operation of our outpatient clinics and maintaining accurate records.Main...


  • High Wycombe, United Kingdom Practice Plus Group Full time

    Job summary UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE FOR EVERY PATIENT Are you an experienced clinical administrator looking for a new opportunity? Do you have an eye for details and have a good understanding of medical terminology? Do you have excellent customer service and effective communication skills? If yes, then this is the role...


  • High Wycombe, United Kingdom Carrington House Surgery Full time

    Carrington House Surgery is a busy practice in High Wycombe, with a diverse patient group. Staff are exceptionally friendly and supportive. Hours negotiable Full and part time available. interviews will be held on Monday 4th Sept pm We are an 2 Partner, 2 salaried GP Practice with over 10,300 registered patients. **Job Role** - To ensure that all incoming...


  • High Wycombe, Buckinghamshire, United Kingdom Buckinghamshire Healthcare NHS Trust Full time

    Job SummaryThe Urology department at Buckinghamshire Healthcare NHS Trust is seeking a highly skilled and enthusiastic individual to fill the role of Administration Team Leader. This is a 12-month fixed-term contract covering maternity leave, providing an exciting opportunity for a motivated and experienced administrator to take on a leadership position.Main...


  • High Wycombe, United Kingdom Central and North West London NHS Foundation Trust Full time

    This is an exciting opportunity to join our dynamic team as a Receptionist/administrator in the dental service. **There are posts available as follows**: Full time in Oakridge Clinic, High Wycombe would consider a job share Part time in Amersham Health Centre 3 days per week To provide comprehensive reception duties as part of a frontline team delivering...


  • High Wycombe, Buckinghamshire, United Kingdom Practice Plus Group Full time

    Job SummaryUnlock Your Potential in Patient CareAbout the RoleWe are seeking an experienced Clinical Administrator to join our team at Practice Plus Group. As a Senior Clinical Administrator, you will play a vital role in ensuring the smooth operation of our diagnostic imaging procedures.Main ResponsibilitiesProcess and forward reports from completed...


  • High Wycombe, Buckinghamshire, United Kingdom Buckinghamshire Healthcare NHS Trust Full time

    Job SummaryThe Urology department at Buckinghamshire Healthcare NHS Trust is seeking a highly skilled and experienced administrative professional to fill the role of Administration Team Leader. This is a 12-month fixed-term contract covering maternity leave, providing an exciting opportunity for a motivated individual to take on a leadership position and...


  • High Wycombe, Buckinghamshire, United Kingdom Tower House Surgery Full time

    Position Overview We are looking for a skilled Healthcare Administrative Assistant to become a part of our dedicated team at Tower House Surgery, providing essential support during a maternity leave period. The successful candidate will collaborate with a variety of healthcare professionals, including physicians, nurses, paramedics, and administrative...

  • Medical Secretary

    3 months ago


    High Wycombe, United Kingdom Buckinghamshire Healthcare NHS Trust Full time

    We are looking to recruit a Medical Secretary to work as part of a the administration team based at Wycombe Hospital. To provide a comprehensive Medical Secretarial and Administration Service to the Department in strict accordance with GDPR and Trust confidentiality guidelines, ensuring all work is processed in a timely, efficient way. Provide a full and...


  • High Wycombe, Buckinghamshire, United Kingdom Buckinghamshire Healthcare NHS Trust Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Cardiology Secretary to join our team at Buckinghamshire Healthcare NHS Trust. As a key member of our department, you will be responsible for providing administrative support to our cardiology team, ensuring the smooth operation of our outpatient clinics and maintaining accurate records.Main...


  • High Wycombe, Buckinghamshire, United Kingdom Practice Plus Group Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Clinical Administrator to join our team at Practice Plus Group. As a key member of our diagnostic imaging department, you will play a vital role in ensuring the smooth operation of our diagnostic services.Key ResponsibilitiesProcess and forward reports from completed diagnostic examinations...

  • Sub Investigator

    3 months ago


    High Wycombe, United Kingdom Velocity Clinical Research, Inc. Full time

    Overview: Velocity Clinical Research is an owned and integrated research site organization, providing excellence in patient care, high quality data and fully integrated research sites. At Velocity, we align our values and behaviors to give our employees the best chance of delivering on our brand promise: to bring innovative medical treatments to patients. We...

  • Sub Investigator

    3 months ago


    High Wycombe, United Kingdom Velocity Clinical Research, Inc. Full time

    Overview: Velocity Clinical Research is an owned and integrated research site organization, providing excellence in patient care, high quality data and fully integrated research sites. At Velocity, we align our values and behaviors to give our employees the best chance of delivering on our brand promise: to bring innovative medical treatments to patients. We...


  • High Wycombe, United Kingdom Ministry of Defence Full time

    **Details**: **Reference number**: - 305310**Salary**: - £22,758- Per Annum (Pro-rata for part-time)- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- AO**Contract type**: - Permanent**Business area**: - MOD - Strategic Command - Defence Medical Services (DMS)**Type of role**: -...