Healthcare Administrative Assistant

3 weeks ago

High Wycombe, Buckinghamshire, United Kingdom Tower House Surgery Full time

Position Overview

We are looking for a skilled Healthcare Administrative Assistant to become a part of our dedicated team at Tower House Surgery, providing essential support during a maternity leave period.

The successful candidate will collaborate with a variety of healthcare professionals, including physicians, nurses, paramedics, and administrative staff, while also interacting with patients. Strong organizational skills, adaptability, and effective communication abilities are crucial for this role. The work environment is supportive and collegial, fostering a positive atmosphere.

Previous experience or qualifications in medical administration are preferred, and candidates should possess proficient typing skills. Familiarity with healthcare software systems would be beneficial.

Key Responsibilities

- Demonstrate a methodical approach with exceptional attention to detail.

- Manage workload efficiently, especially in high-pressure situations.

- Adhere to data protection regulations and maintain confidentiality.

- Exhibit a strong command of literacy and numeracy.

- Be proficient in computer applications.

- Communicate clearly and confidently with all stakeholders.

- Have a background in administrative support roles.

- Hold a typing qualification (e.g., OCR/RSA or equivalent).

- Work collaboratively within a team while managing individual tasks.

- Possess knowledge of medical terminology and coding practices.

- Have clinical experience, if applicable.

- Be flexible with working hours to accommodate team needs.

- Experience with specific healthcare software systems is advantageous.

About Our Organization

Tower House Surgery is a compassionate, family-oriented healthcare facility, serving a diverse patient population.

Our team consists of multiple healthcare professionals, including partners, salaried physicians, paramedics, nurses, and administrative staff, all committed to delivering high-quality care.

Job Duties

- Provide audio typing and administrative support to the practice, assisting healthcare providers and management in delivering efficient services.

- Process and manage patient referrals, ensuring timely communication with hospitals and agencies.

- Maintain tracking systems for sensitive cases, liaising with relevant authorities as necessary.

- Organize meetings, prepare agendas, and document minutes as required.

- Handle general correspondence and administrative tasks as needed.

- Prepare medical reports in accordance with established protocols.

Qualifications

Essential Skills

  • Strong attention to detail and methodical work habits.
  • Ability to thrive under pressure and prioritize tasks effectively.
  • Knowledge of data protection policies and confidentiality standards.
  • Proficient literacy and numeracy skills.
  • Competent in using computer systems.
  • Excellent communication skills.
  • Experience in administrative roles.

Desirable Skills

  • Typing qualifications (e.g., OCR/RSA or similar).
  • Ability to work collaboratively and manage personal workload.
  • Familiarity with medical terminology and coding.
  • Clinical experience is a plus.
  • Flexibility in working hours to cover for colleagues.
  • Experience with healthcare software systems.

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