Support Administrator

4 weeks ago


Glasgow, United Kingdom Pertemps TM Full time
Job Title: Support Administrator
Location: Glasgow, G12 area
Working Hours: 9:00 AM to 5:00 PM, 3 days per week
Contract Duration: ASAP until End of May
Salary: £13.77 per hour

Key Responsibilities:
  • Serve as the first point of contact for students facing difficulties, resolving issues independently with initiative and judgment.
  • Organize and schedule student support meetings, ensuring accurate recording of discussions and maintaining confidentiality.
  • Maintain and develop administration within the Advisory System, acting as Clerk for the MBChB Student Support & Student Concerns Committee.
  • Provide pastoral support to MBChB students as needed to maintain student numbers.
  • Coordinate arrangements for student withdrawals and returning students, liaising with relevant units and recording on MyCampus.
  • Coordinate reasonable adjustments for students with disabilities, ensuring compliance with regulations and maintaining student numbers.
  • Monitor protected characteristics and equality and diversity among MBChB students, implementing support policies where needed.
  • Provide effective administration support regarding student records, inquiries, and staff requests, in line with school regulations.
  • Maintain a database of student welfare meetings and produce annual reports for the MBChB Advisory Service.
  • Administer prizes and awards for MBChB students, advise on student funding issues, and raise awareness of available funding.
  • Assist with MBChB clinical and written examinations during exam periods.

Essential Skills/Qualifications:
  • VQ 3, Higher grades, City & Guilds, or equivalent A2 qualifications
  • Knowledge of student welfare issues
  • Strong organizational and prioritization skills
  • Excellent oral and written communication skills
  • Ability to work under minimal supervision and use initiative
  • Strong interpersonal skills, including empathy with students
  • Creative problem-solving abilities
  • Ability to work collaboratively in a team
  • Attention to detail and accuracy
  • High level of IT skills, including Word, Excel, and Outlook
  • Typically 3 years of relevant experience in education or NHS department OR 4-5 years of relevant work experience without qualifications
  • Experience in handling confidential matters

If you possess the required skills and qualifications, we encourage you to apply for this rewarding opportunity.

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