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Job summary
Are you looking for a challenging and rewarding role where you will be part of a busy and supportive team?
We have an exciting and rewarding opportunity for a full time ( hours per week Monday-Friday) Band 4 Administrator to join our service and work in a well-established, well organised and busy Community Mental Health Team (CMHT) for Older People with mental health problems.
Main duties of the job
We are looking for a well-motivated, conscientious and friendly person who is willing to learn and play a key role in improving the lives of the service users we work with. You will have contact with service users, relatives, other members of the public and professionals from partner organisations. You will have an important role in helping the service to run efficiently in a busy and sometimes demanding environment.
This role will involve frontline tasks, including dealing with telephone enquiries, booking rooms, making appointments, reception duties, data entry, typing (audio and copy), and using the in-house IT systems.
Candidates must be computer literate and demonstrate good working knowledge of Microsoft Office, good typing speeds, excellent organisational and communication skills and ideally you will have previous office/reception experience.
About us
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"
Our values are: "Caring, safe and excellent"
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
Excellent opportunities for career progression Access to tailored individual and Trust wide learning and development 27 days annual leave, plus bank holidays, rising to 33 days with continuous service NHS Discount across a wide range of shops, restaurants and retailers Competitive pension scheme Lease car scheme Cycle to work scheme Employee Assistance Programme Mental Health First Aiders Staff accommodation (please note waiting lists may apply) Staff networking and support groups hosted by our Equality, Diversity & Inclusion team Job description
Job responsibilities
The CMHT is based at the Whiteleaf Centre in Aylesbury. This is a modern purpose-built resource centre for people with mental illness, offering both inpatient, community and outpatient facilities. We will offer you support, supervision, training and the opportunity for personal development.
To provide an efficient and effective comprehensive administrative support to the Administrative & Performance Manager/team/service To provide secretarial support to members of the team utilising a high level of IT skills to produce quality documentation to support the work of the team using the appropriate Microsoft software and adopting the Trusts corporate standards and style To respond to email, telephone enquiries and written enquiries using a high level of initiative and responding in a confidential and sensitive way and action in the appropriate way Person Specification
Qualifications
Essential
Educated to GCSE A-C level or equivalent in English and Mathematics. Good level of general education. High level knowledge of Microsoft Word/Outlook/Excel
Desirable
Recognised secretarial qualification (RSA level 2) or equivalent
Experience
Essential
Administration or secretarial experience in an NHS setting Experience of working with confidential documents
Desirable
Other admin or secretarial experience
Personal Qualities
Essential
Excellent communication and organisational skills Ability to prioritise workload and use own initiative Ability to work effectively in a busy environment