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Medical Secretary

3 months ago

AshtonunderLyne, United Kingdom Pennine Care NHS FT Full time

Job summary

Living Well teams include an Operational Manager, Psychiatrist, Psychologist, Social Worker (Safeguarding lead) and a balanced complement of VCSE staff.

The Medical Secretary is responsible for co-ordinating the secretarial and administrative support for the Living Well Psychiatric Consultant. The post holder will be expected to manage their own workload with the Consultant and supporting medical team and co-ordinate their activities to ensure that an efficient service is provided.

Main duties of the job

To provide personal secretarial assistance to the Consultant Psychiatrist and their Medical team.

Able to work unsupervised and manage own workload, exercising the highest standard of confidentiality using independent judgement and initiative, based on acquired knowledge and experience, demonstrating influence and composure when working under pressure and to strict guidelines.

To manage the diaries of the medical team members and to be responsible for planning and coordinating day to day activities by scheduling meetings, appointments and clinical commitments.

To assist in managing and maintaining the departmental systems ensuring accuracy of all data that supports the delivery of clinical services.

About us

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our #PennineCarePeople and do everything we can to make sure we're a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

Job description

Job responsibilities

Responsible for co-ordinating the secretarial and administrative support for Tameside Living Well. The post holder will be expected to manage their own workload with the Consultant and supporting medical team and coordinate their activities to ensure that an efficient service is provided.

The post holder will be flexible and use their own initiative to organise their workload, dependent on priorities and requirements at that time.

Person Specification

Education and Training

Essential

Educated to GCSE level or equivalent ECDL training or equivalent AMSPAR qualification or equivalent experience and knowledge of required terminology NVQ Level 4 qualification or equivalent experience/knowledge

Experience

Essential

Previous NHS experience Previous experience in an administrative and supervisory role Experience of dealing with complex inquiries that require signposting to services or facilitation of a resolution Experience in managing and prioritising own workload effectively Experience of supervising staff Experiencing of liaising with a wide range of external agencies, Courts, Prisons

Desirable

Experience of working in a similar clinical area

Knowledge

Essential

Working knowledge of Paris or similar system Competent in the use of Microsoft Word, Excel and PowerPoint

skills and Abilities

Essential

Excellent written and verbal communication skills Excellent IT skills Excellent interpersonal skills Excellent audio typing skills Ability to use own initiative but identify when to seek support Able to work to deadlines, demonstrating organisational skills Able to develop close working relationships with the clinical team and other agencies Ability to effectively communicate to staff, service users and carers in a tactful and diplomatic manner Ability to keep information in a confidential and secure manner

Desirable

Problem solving skills Analytical approach

Work Related Circumstances

Essential

Willing to undertake training required to carry out the job To work unsupervised, with supervision available