Experience Consultant

6 months ago

London, United Kingdom Virgin Active Full time

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Experience Consultants to join our Club teams, to provide an elite service to all our cub members and any visiting prospects.

As a Experience Consultant you you alongside your team are responsible for meeting the monthly membership goals for sales and growth, with a focus on data and revenue.

The Role

Acting as the point of contact for members, elevating their member experience at every touchpoint. Addressing member inquiries and uphold meticulous standards of administration and support. Creating a presence and a warm, inviting atmosphere throughout the club, from acting as Front of House, to providing new Member visits. Taking ownership of your membership targets, striving for excellence in sales, retention, and growth every month. Ensuring that all activity targets are met to achieve our desired net growth. Tailoring membership offerings to meet individual needs and expand corporate memberships to prospects within the immediate locality of the club. Providing advice on all activities related to Exercise Experience and products offered by Virgin Active. Supporting the smooth operation of your club and consistently provide exceptional customer service to all. Taking on the responsibilities of the Duty Shift as needed, demonstrating flexibility and dedication to the needs of the business, leading by example in all aspects of club management.

Experience

Previous experience of working in a customer centric, target driven role (desirable but not essential). Strong interpersonal skills that make you approachable to members, prospects, and colleagues alike. Good communication skills.

Our Perks

30 days (including bank holidays) annual leave – and we want you take them Access to The Peoples Pension, with our contributions at 3% Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V. We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions. You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2)  Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs. Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert. Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions. We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges. Access to ePoints, offering loads of online discounts to retailers. Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.

  • Dream Travel Experience Designer

    3 weeks ago

    London, Greater London, United Kingdom Intrepid Experience Full time

    At Intrepid Travel, we inspire and lead unforgettable travel experiences for the planet and its people. Our mission is to create adventures that benefit local communities and the environment.We are seeking a skilled Tailor Made Sales Consultant to join our team in the UK & EU region. In this role, you will use your expertise to design and sell unique,...

  • Commercial Growth Manager

    3 weeks ago

    London, Greater London, United Kingdom Consultant Connect Full time

    About the CompanyConsultant Connect is a pioneering telemedicine provider that is revolutionizing patient care in the NHS through better communications. Our services are used by over 4,000 GP practices, 7,000 consultants, over 90 healthcare areas, and 120 hospitals.Job OpportunityWe are seeking a seasoned Business Development and Sales Manager to join our...

  • Business Development and Sales Lead

    3 weeks ago

    London, Greater London, United Kingdom Consultant Connect Full time

    About the RoleWe are seeking a highly skilled Business Development and Sales Manager to join our team at Consultant Connect, a leading telemedicine provider transforming patient care in the NHS through better communications. This exciting opportunity will see you play a key role in driving business growth and developing strategic relationships with NHS...

  • General Manager

    5 days ago

    London, United Kingdom Consultant Full time

    Unique General Manager Opportunity. Are you a dynamic, hardworking, and reliable professional ready for your next adventure? We’re seeking an exceptional General Manager to join our one-of-a-kind live entertainment venue in the heart of central London.About the Role. As General Manager, you’ll take the helm of a venue that’s at the forefront of unique...

  • General Manager

    1 week ago

    London, United Kingdom Consultant Full time €50,000

    Unique General Manager Opportunity. Are you a dynamic, hardworking, and reliable professional ready for your next adventure? We’re seeking an exceptional General Manager to join our one-of-a-kind live entertainment venue in the heart of central London. About the Role. As General Manager, you’ll take the helm of a venue that’s at the forefront of...

  • NHS Healthcare Solutions Expert

    3 weeks ago

    London, Greater London, United Kingdom Consultant Connect Full time

    About the JobWe are seeking a results-driven Business Development and Sales Manager to join our team at Consultant Connect. As a leading telemedicine provider, we are committed to improving patient care in the NHS through better communications. This exciting opportunity will see you play a key role in driving business growth and developing strategic...

  • Experience Consultant

    7 months ago

    London, United Kingdom Virgin Active Full time

    **Virgin Active** are committed to **_changing people's lives for the better through wellness._** Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can...

  • Retail Experience Manager

    3 weeks ago

    London, Greater London, United Kingdom HL Display UK - The better shopping experience Full time

    Job Description:We are seeking a proactive and detail-oriented individual to join our dynamic team in the retail POS industry. As an Account Consultancy Executive, you will be responsible for managing and nurturing relationships with e-commerce and small to medium-sized business (SMB) accounts, supporting their retail POS needs.You will assist clients with...

  • Experience Consultant

    7 months ago

    London, United Kingdom Virgin Active Full time

    Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can...

  • Digital Experience Consultant

    3 weeks ago

    London, Greater London, United Kingdom Primis Full time

    Role OverviewWe are seeking a highly skilled Digital Experience Consultant to join our sales team in London. As an Account Director / Digital Consultant, you will manage and grow a portfolio of enterprise customers, acting as a trusted digital advisor.Key ResponsibilitiesGrow and manage a client portfolio, focusing on both existing customers and new...

  • Digital Experience Consultant

    3 days ago

    London, Greater London, United Kingdom Primis Full time

    About the JobPrimis is seeking a highly skilled Digital Experience Consultant to join our sales team. As an Account Director / Digital Consultant, you will be responsible for delivering digital solutions to our enterprise clients.This role requires a deep understanding of digital sales and solution consulting, with a focus on building credibility and trust...

  • Trainee Lettings Consultant

    6 months ago

    London, United Kingdom Settio Property Experience Ltd Full time

    We are recruiting for an ambitious and proactive team player to add to our growing London team. With a strong pipeline of properties due for completion over the coming months across the City, this role requires a highly driven individual with strong commercial awareness and impeccable service standards to support our discerning client base. As a business...

  • Web Experience Consultant

    2 weeks ago

    London, Greater London, United Kingdom Fifty-Five Full time

    Key ResponsibilitiesAs a Web Experience Consultant, your key responsibilities will include:Creation and monitoring of complex dashboards aimed at aggregating findings from numerous data sources.Implementation of cookie consent management solutions to obtain users' consent for data collection.Delivering high-quality outcomes for various projects in the Ad...

  • Consultant Experience Partner

    2 weeks ago

    London, United Kingdom ENGINEERINGUK Full time

    Strategic Partner Consultant, SPCG, EMEA Partner Core AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Amazon Web Services is seeking a Strategic Business Development Manager...

  • Consultant Experience Partner

    2 weeks ago

    London, United Kingdom ENGINEERINGUK Full time

    Strategic Partner Consultant, SPCG, EMEA Partner Core AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Amazon Web Services is seeking a Strategic Business Development Manager...

  • Strategic Digital Experience Consultant

    3 weeks ago

    London, Greater London, United Kingdom Optimizely Full time

    Unlock Digital Potential with OptimizelyWe are on a mission to help businesses enrich their customer lifetime value, increase revenue and grow their brands. At Optimizely, we do this by reinventing how marketing and product teams work to create and optimize digital experiences across all channels.About the RoleThis is an exciting opportunity for a Strategic...

  • Consultant Experience Partner

    1 week ago

    London, United Kingdom G2 Legal Limited Full time

    This firm is recognised by its peers and the wider legal sector as being innovative and changing the perception of the fee share model firm. Led by an inspirational management team, this firm supports and encourages personal and professional development via its non-siloed approach and its excellent PR and marketing team that actively encourages internal...

  • User Experience Research Consultant

    2 weeks ago

    London, Greater London, United Kingdom Anson McCade Full time

    We're looking for a talented User Experience Research Consultant to join our fast-paced team at Anson McCade. This exciting opportunity involves working on transformative projects within the public sector, focusing on user-centered design and government digital services (GDS).As a User Experience Research Consultant, you'll design and execute research...

  • Graduate Experience Consultant

    1 hour ago

    London, Greater London, United Kingdom Onyx-Conseil Full time

    User Experience Graduate OpportunityAs a User Experience Graduate at Onyx-Conseil, you will have the chance to contribute to various projects and enhance your skills in UX design. Our ideal candidate is highly motivated, innovative, and able to understand users' needs and behaviours.The Role OverviewYou will play a key role in project delivery, applying your...

  • Customer Experience Consultant

    3 weeks ago

    London, Greater London, United Kingdom Capgemini Full time

    We are seeking a highly skilled Contact Centre Transformation Consultant to join our team. The ideal candidate will have a deep understanding of contact centre knowledge and automation, as well as excellent communication and project management skills.About the RoleThis is a key position that requires strong leadership and technical skills, working closely...