Trainee Lettings Consultant

6 months ago

London, United Kingdom Settio Property Experience Ltd Full time

We are recruiting for an ambitious and proactive team player to add to our growing London team. With a strong pipeline of properties due for completion over the coming months across the City, this role requires a highly driven individual with strong commercial awareness and impeccable service standards to support our discerning client base. As a business primarily focussed on lettings and management for international investors of new-build property.

**Purpose of the role**

Matching people with properties and ensuring a smooth client & tenant journey. Customer service is of the utmost importance whilst keeping both landlords and tenants up to date.

**The responsibilities of the role**

**Include but are not limited to**:

- Respond to prospective tenant leads and enquiries in a prompt and professional manner
- Qualify applicants, understanding their requirements and matching them with suitable available properties
- Registering applicants on the CRM and maintaining a tenant database
- Scheduling viewings
- Conduct lettings viewings and extracting rental offers on the best possible terms for our clients
- Communicating with, always updating and advising our clients from across the world with their best interests in mind
- Communicating with our progression team, ensuring that referencing documents are uploaded and processed efficiently
- Work collaboratively with wider teams sales / completions / progression / property management / accounts
- Client onboarding
- Pre-marketing property inspections
- Listing properties onto the CRM as required
- Consulting with landlords and applicants at point of offer
- Carry out Right to Rent Checks

**Key Skills & experience**
- Customer service, retail or hospitality experience required
- Highly communicative, a ‘people person’
- Target driven & composed in a fast-paced environment
- Organised and punctual
- Sales experience in any field desired but not essential.

**Benefits**
- ARLA Propertymark Level 3 Residential Lettings and Property Management Qualification which will be paid for by Settio.
- Access to employee benefits programme
- Work phone supplied
- 25 Holidays per year (plus all UK bank holidays)
- Core hours Monday to Friday with only occasional requirements for Saturday work during peak times

Pay: £35,000.00-£40,000.00 per year

**Benefits**:

- Company events
- Employee mentoring programme
- Health & wellbeing programme
- On-site gym
- Private medical insurance
- Referral programme

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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