Operations Director
2 days ago
Operations Director (Facilities) - NationalCompetitive Salary + Company Car / AllowanceBenefits include: CRISP pension, Bupa Healthcare and Non-Contractual bonus scheme.
We are looking to recruit a talented and experienced Operations Director in Facilities Management who will join us in inspiring our clients, end-consumers and their own operations team to do great things at work.
This role will require National travel ideally, we are looking for candidates based in the Midlands area due to geographical spread of contracts.
Integrated facilities management services with a purpose.
We're here to make workplaces better, cultivating working environments that energise, inspire and attract talent across all sectors. Our 'people and planet first' approach prioritises the aspects of FM that make the biggest operational impact, affording businesses more time to focus on what truly matters.
- To provide strategic leadership across the contracts, lead in the delivery of significant profitable growth through new and existing client contracts and relationships
- Client development and retention through pro-actively building long lasting client relationships
- Drive operational excellence, ensuring the contracts are operating within contractual terms.
- Ensure the contracts perform to budget and achieve their unit business plan and financial performance
- Own, define, maintain and manage account development plans
- Track and monitor performance metrics and indicators for the contracts; identifying and implementing improvements where necessary
- Oversee Sub-Contractor adherence to client and company policy
- Support the sales team to develop financially sound bids and proposals through to sign off on contracts.
- A minimum of 5 years experience at a senior account management level within the FM industry
- Experience of managing TFM accounts inc. contract catering
- Experience of managing complex and multiple stakeholder relationship
- Demonstrable financial acumen
- Have a proven track record of client / customer satisfaction
- Track record of growing sales and retaining business
- Driving License
- SIA licence holder (or able to qualify)
- IOSH and/ or NEBOSH Accredited (working towards)
- Financial wellbeing programme and preferred rates on salary finance products
- Aviva Digicare - Free annual healthcare check
- Medicash - Discounted health cash plan providing cash back on a range of medical treatments including Dental, Optical and Consultant appointments for you and your family.
- Pension scheme and Life Assurance
- Employee Assistance Programme
- Holiday purchase scheme
- Sharebuy Scheme
- Recognition awards including Be a Star peer recognition and Long Service Awards
- Employee networks created and led by employees for employees
- Exclusive Benefits & Wellbeing site (Perks at Work)
- Entertainment, Health &Wellbeing and Travel discounts
- Shopping discounts - Save up to 15%at high street and online stores by purchasing Shopping Cards
- Vodaphone discounts
- On-going training & development and career pathways
Your workplace, but better.
Whether you're a cleaning operative, security specialist or part of our chef brigade, we work together as a cohesive team with a shared focus - to deliver great service and a seamless experience for our clients. In return, we'll support, coach and guide you as an individual so you can truly shine, whatever your role. Explore our current opportunities today and unlock your full potential
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength
Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.
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