F&B Team Leader
1 week ago
The Role
Our Team Leaders are responsible for the supervision of our team members for the duration of a shift. This role would suit an experienced Waiter/Waitress who is looking for a new challenge. You will need to be enthusiastic and personable with a genuine passion for delivering quality service and hospitality. You will support the F&B Managers with the daily running of the Restaurant and Bar outlets, providing guidance and motivation for the team in order to ensure smooth service delivery. As well as this, you will be empowered to get to know your guests and ensure that you take the necessary steps to personalise their stays and build loyalty. As with all of our roles, there will be a multiskilled element to your job and you will be able to adapt to work in other relevant departments to enhance the guest experience and to support your own development. This is a great opportunity to make an impact which could ultimately lead to further career progression within the wider Clermont Hotel Group.
What we look for
Previous experience in a customer facing role Passionate about delivering the highest levels of service with a desire to learn and progress Comfortable in a front line role facing the public Empathetic and able to build relationships An open personality who is relaxed and natural in their interactions Accurate with good attention to detail Demonstrable desire to pursue a hospitality career Able to work effectively as part of a team Previous experience in a fast-paced service environment
What's in it for you?
Great development opportunities Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group Interest free season ticket loans (conditions apply) Access to a 24/7 Employee Assistance Program Pension and Healthcare Schemes Wagestream - get access to earned salary before payday Paid volunteering days Generous recommend a friend scheme Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent) Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal Great Recognition program ...and many more-
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