F&B Team Lead

6 days ago


London, Greater London, United Kingdom Melia Hotels International Full time

About the Role:

Meliá Hotels International is seeking a skilled F&B Supervisor to join our team at Meliá White House Hotel. As a key member of our food and beverage team, you will be responsible for ensuring the smooth operation of our departments, providing exceptional customer service, and maintaining high standards of quality and safety.

Responsibilities:

  • Supervise food and beverage staff, ensuring they are familiar with health and safety policies and procedures.
  • Develop and maintain knowledge of food items, dishes, wines, and beverages served in all food and beverage departments.
  • Lead by example, demonstrating excellent customer service skills and maintaining a positive attitude in a fast-paced environment.
  • Handle guest complaints professionally and efficiently, resolving issues in a timely manner.
  • Assist with implementing food and beverage promotions and maintaining accurate records.

Requirements:

  • Customer service skills and experience as a team leader or supervisor.
  • Fluency in English and eligibility to work in the UK.

What We Offer:

  • Competitive salary and benefits package.
  • 28 days' holiday, including 8 public holidays.
  • Contributory pension scheme.
  • Opportunities for career growth and development.


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