Pathway Support Officer

5 days ago

Derby, United Kingdom University Hospitals of Derby and Burton NHS Foundation Trust Full time

Job summary

This is a great time to join University Hospitals of Derby & Burton NHS Foundation Trust. We are looking for a full time clinic prep team member to become a part of a large admin team within specialist outpatients.

You will need to be able to work independently or as a part of a team. The ideal candidate will be willing to learn, have experience working within a busy office environment and will need to be able to lift case notes some of which can be heavy.

There will also be opportunities to learn more administrative based skills such as phone line queries, booking appointments and reception duties.

Main duties of the job

Checking when clinics are and making sure the medical notes are prepped correctly and within a timely manner. Collect any documentation, results etc that may need to go with the notes. Tracking notes on our system 'ifit' . Collecting notes from other departments. Liaising with medical secretaries, clinicians, admin staff and patients either face to face or via the telephone. Filing. Paper and/or electronic. Photocopying/Scanning. Undertake clerical duties in a professional, timely manner, ensuring deadlines are etc, prioritising work and problem solving on a regular basis to achieve the best outcome.

You will be part of our highly valued administration & clerical team that delivers essential support services to our clinicians.

Closing date of applications: 25 November 2024

Interview date: 11 December 2024

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

Development opportunities, both professional and leadership development On-going support from recruitment to when you join our team and beyond. Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

We see on average 4810 OP appointments a day. We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week. An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country. Our hospitals admit an average of 195 emergency patients daily. Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres. We are one of only 7 Trusts nationally with more than 50 operating theatres. We carry out more than 140 elective procedures each working day. UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff. Job description

Job responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

Person Specification

Shortlisting

Essential

GSCE English and Maths A-C or equivalent Experience working within a busy environment Ability to work accurately with good attention to detail Effective communication skills

Desirable

Previous experience in an admin environment or customer care Load handling the ability to lift heavy sets of notes

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