Receptionist and Replenishment Assistant
2 weeks ago
About the role
Exciting opportunity for a Receptionist to join Ocado Group on a permanent basis (office based role 10AM - 7PM).
Your role will be to ensure the smooth running of Ocado's Head Office and development centres receptions, meeting room suite, training rooms and all associated services on a rotating basis with other team members. To oversee the booking and delivery of all hospitality services ensuring a superior employee experience at all times.
You will also be responsible for ensuring all vending machines, kitchenettes, coffee machines, stock cupboards and fridges are fully stocked daily and to undertake regular stock takes to enable replenishment order to be placed.
Responsibilities
• Receive and stock take all shopping orders and cross check against receipts and delivery notes
• To replenish vending, kitchen and fridge products, as well as stationery
• To undertake daily cleaning, maintenance and replenishment of coffee machines
• To effectively manage stock cupboards to ensure all products are available in back stock cupboards daily and the cupboards are kept clean and tidy
• To ensure the provision of fruit in the morning to all kitchens daily
• Greeting employees, clients and visitors advising on the needs and queries they may raise to the reception, ensuring that all interactions are completed to a high level of polite communication
• Ensuring that all clients and visitors sign in through our Envoy system, that the person(s) they are meeting is contacted in a timely and professional manner
• To ensure that service levels are maintained to the highest degree and particular attention is paid to client care to ensure that all visitors receive the highest quality of service and attention.
• Issuing daily contractor passes when needed to complete work within the buildings, ensuring this is signed off by the Ocado employee they are with.
• Supporting employees on issuing daily access passes when they have forgotten their passes, ensuring they have the correct access, that their "lost" card is deactivated for security and keeping records of which card is signed out to who.
• Creating security passes for all permanent Ocado employees, including taking and editing pictures, gathering information from other stakeholders and issuing the access needed for the employee to complete their role
• Taking full ownership of the reception and all associated areas, making sure that they are kept in the best possible order at all times, liaising with cleaners, facilities, security and other departments as deemed necessary.
• Working and liaising with the Front of House and Security Manager to assist in the review of existing standards and procedures while implementing new best practices to ensure a seamless delivery of all Front of House Services.
• Completing training to ensure that a thorough knowledge of the computerised system used by the whole FOH team is obtained to ensure correct procedures are always followed and maintained
• Completing daily meeting room checks of all rooms in the meeting and training suite rooms, ensuring that the correct stationary is present, that rooms are maintain to a high standard of tidiness and cleanliness
• Liaising with the Service Assistants daily regarding room sets ups needed, ensuring the correct layout is completed per meeting request in training rooms across all sites
• Ensuring that all raid and/or dawn raid procedures are fulfilled and ensuring that all expected actions are fulfilled immediately and as directed by the company Legal and HR departments
• Manage any on the day booking requests from the desk and process any adhoc requests within the time limits stated in the SLA.
• Liaising with HR on the weekly new starter inductions and assist with necessary requirements
Hospitality Duties
• Being the main contact point for all hospitality requests at all Head Office and Development Centres
• Receiving hospitality requests, which must include a completed booking form per request, sending this to catering for approval
• Ensure all details for booking is correct and accepted by both Catering team and requesters, also that the request is received within the SLA of 48 hours before booking
• Maintain correct records of all catering bookings to be able to refer to these as the event takes place and for when re-charging happens
About you
• Google Suite / Microsoft
• Customer Service Experience and front of house experience
• Flexibility to adapt to business needs and able to multitask
What we offer you
Our employee benefits are designed for you, we care about people and we've ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately.
30 days 'working from anywhere in the world' policy
Wellbeing support through dedicated apps and an Employee Assistance Programme
25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)
Pension scheme (various options available including employer contribution matching up to 7%)
Generous Private Medical Insurance (within the first month of joining)
Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary)
22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete)
Train Ticket loan (interest-free)
Cycle to Work Scheme
Free shuttle bus to and from Hatfield Train Station to the Hatfield offices
Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices
Opportunity to participate in Sharesave and Buy as You Earn share schemes
15% discount on Ocado.com and free delivery for all employees (within the first month of joining)
-
Receptionist and Replenishment Assistant
6 days ago
Welwyn Garden City, Hertfordshire, United Kingdom Ocado Logistics Full timeOcado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.About the roleThe Receptionist...
-
Receptionist and Replenishment Assistant
1 week ago
Welwyn Garden City, Hertfordshire, United Kingdom Ocado Logistics Full timeAbout Ocado GroupOcado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.About the...
-
Receptionist and Replenishment Assistant
2 weeks ago
Welwyn Garden City, Hertfordshire, United Kingdom Ocado Logistics Full timeAbout Ocado GroupOcado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.About the...
-
Receptionist and Replenishment Assistant
2 weeks ago
Welwyn Garden City, United Kingdom Ocado Logistics Full timeOcado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status. About the roleExciting...
-
Receptionist
5 months ago
Welwyn Garden City, United Kingdom Country Court Full time**Receptionist-Required at Oakview Lodge Care & Nursing Home in Welwyn Garden City, Part of the Country Court Family** **Hours: 37.5 Hours per week (Monday to Friday 0900-1700)** Oakview Lodge Nursing Home provides family-led nursing, residential and dementia care in a quiet area of the beautiful Welwyn Garden City. Situated on the site of the old Queen...
-
Receptionist
5 months ago
Welwyn Garden City, United Kingdom Brocket Hall Full timeBrocket Hall boasts spectacular scenery and combines heritage and impeccable service while offering some of the finest golf, fine dining and conference & event facilities in the United Kingdom We have a fantastic opportunity for a **Receptionist** to join our small team and represent our Prestigious Golf Clubhouse. You will be required to provide a...
-
Receptionist
5 months ago
Welwyn Garden City, United Kingdom Quantum Care Full time**Weekend Receptionist -Part Time 15 Hours Available Permanent contract** **£10.65 ph** At Quantum Care we are proud of our commitment to providing the highest quality care services for over 2000 older people in Hertfordshire, Bedfordshire and Essex. Keeping our residents safe, healthy and happy is our top priority and we have adapted the way we work by...
-
Receptionist
4 months ago
Welwyn Garden City, United Kingdom Hertfordshire Community NHS Trust Full timeHertfordshire Community NHS Trust MSK Physiotherapy Service are currently recruiting for a 1 year Fixed Term Administrator/Receptionist to work 18.75 hours per week. Be personally motivated, with relative experience and transferable skills. An good administrator with excellent customer services ,communication and organisational skills. In addition computer...
-
Reception and Replenishment Coordinator
2 weeks ago
Welwyn Garden City, Hertfordshire, United Kingdom Ocado Logistics Full timeAbout the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Reception and Replenishment Coordinator. This is a permanent, office-based role that requires a strong ability to multitask and adapt to changing priorities.Key ResponsibilitiesEnsure the smooth operation of our Head Office and development centres...
-
Receptionist
5 months ago
Welwyn Garden City, United Kingdom NHS Professionals Full time**Job Title**: Receptionist **Location**: Multiple sites to choose from, including but not limited to: Charter House Welwyn Garden City AL8 6JL **Hours**: Flexible shifts **Pay Rate**: £11.45 **Are You the Maestro of Multitasking, the Dynamo of Details, the Captain of Customer Service?** We're always on the lookout for Receptionists to join the NHS...
-
Receptionist
3 weeks ago
Welwyn Garden City, Hertfordshire, United Kingdom Berry Recruitment Full timeWe are seeking a skilled Receptionist/Administrator to join our client's team in Welwyn Garden City on a 12-month contract. Your key responsibilities will include: Welcoming clients and staff, and providing a professional first impression Answering inbound calls and transferring to relevant departments Providing administrative support and assistance as...
-
Receptionist
3 weeks ago
Welwyn Garden City, Hertfordshire, United Kingdom Berry Recruitment Full timeWe are seeking a skilled Receptionist/Administrator to join our client's team in Welwyn Garden City on a 12-month contract. Your key responsibilities will include: Welcoming clients and staff, and providing a professional first impression Answering inbound calls and transferring to relevant departments Providing administrative support and assistance as...
-
Home Receptionist
5 months ago
Welwyn Garden City, United Kingdom Quantum Care Full time**Care Home Receptionist** **Part-Time Hours (Weekends)** Quantum Care is a not for profit company providing high quality care services for over 2000 older people in Hertfordshire, Bedfordshire and Essex. We need the right people to join us and provide the best possible care to our residents, offering support, maintaining dignity and assisting them to...
-
Receptionist
5 months ago
Welwyn Garden City, United Kingdom Hubspace Limited Full timeJob description Full-time receptionist required for an office building in Welwyn. We are looking for someone with excellent customer service skills to man the reception desk on a full-time basis. This role is ideal for someone with experience in a serviced office building or similar customer-facing role. Key tasks: - Greet and welcome clients and...
-
Receptionist
5 months ago
Welwyn Garden City, United Kingdom NHS Property Services Full timeWe have a fantastic opportunity for a permanent, part time Receptionist join our team based Charter House Parkway, Welwyn Garden City. - Hours of Work - Monday-Friday 8am-12.30pm. - Pay - £11.55 per hour. - Training will be provided - No DBS required. **About the role**: - This role will coordinate administrative and secretarial services for the...
-
Receptionist/Office Coordinator
3 weeks ago
Welwyn Garden City, Hertfordshire, United Kingdom Berry Recruitment Full timeWe are working exclusively with a family-run company based in the Welwyn Garden City area who are seeking a Receptionist/Administrator to provide temporary support while they search for a permanent candidate.Your key responsibilities will include greeting clients and staff, answering incoming calls, and transferring them to relevant departments. You will...
-
Receptionist/Office Coordinator
3 weeks ago
Welwyn Garden City, Hertfordshire, United Kingdom Berry Recruitment Full timeWe are working exclusively with a family-run company based in the Welwyn Garden City area who are seeking a Receptionist/Administrator to provide temporary support while they search for a permanent candidate.Your key responsibilities will include greeting clients and staff, answering incoming calls, and transferring them to relevant departments. You will...
-
Medical Receptionist
4 months ago
Welwyn Garden City, United Kingdom Ephedra Healthcare Ltd Full time**CENTRE** **Receptionist / Administrator job description & person specification** **Job Title** Receptionist/Administrator **Line Manager** Reception Supervisor **Accountable to** Practice Manager **Hours per week** 37.5 **Job Summary** To be responsible for undertaking a wide range of reception and administrative duties and the provision of...
-
Clerical Radiology Department Assistant
4 months ago
Welwyn Garden City, United Kingdom East and North Hertfordshire NHS Trust Full timeWe are recruiting for a Clerical Radiology Department Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. This is a part-time vacancy 30 hours per week receptionist to work at our busy radiology Department at the QEII Hospital in Welwyn. The main duties are reception, processing...
-
Receptionist
4 months ago
Welwyn Garden City, United Kingdom NHS Professionals Full time**Job Title**: Receptionist **Location**:Charter House, Welwyn Garden City AL8 6JL **Pay**:£11.55 p/h **Hours**:Flexible Shifts Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then NHS Property Services Ltd is the place for you. **About the Trust** NHS Property Services partner with...