Multitasking Receptionist and Hospitality Specialist

1 day ago


Welwyn Garden City, Hertfordshire, United Kingdom Ocado Group Full time

About the Role:

We are seeking a highly organized and detail-oriented Receptionist and Replenishment Assistant to join our team at Ocado Group. This is an exciting opportunity for someone who can multitask, provide exceptional customer service, and maintain a high level of professionalism in a fast-paced environment.

Key Responsibilities:

  • Ensure the smooth running of Ocado's Head Office and development centres receptions, meeting room suite, training rooms, and associated services.
  • Oversee the booking and delivery of all hospitality services, ensuring a superior employee experience.
  • Replenish vending, kitchen, and fridge products, as well as stationery.
  • Manage stock cupboards to ensure all products are available and the cupboards are kept clean and tidy.
  • Greet employees, clients, and visitors, providing excellent communication and ensuring all interactions are completed to a high standard.
  • Maintain correct records of catering bookings and ensure that all details are accurate and accepted by both the catering team and requesters.

About You:

  • You will have excellent customer service experience and front-of-house skills, with the ability to multitask and adapt to business needs.
  • You will be proficient in Google Suite or Microsoft, with strong organizational and time management skills.

What We Offer:

  • A competitive salary of £30,000 - £35,000 per annum, depending on experience.
  • 25 days annual leave, rising to 27 days after 5 years service, plus optional holiday purchase.
  • Pension scheme with employer contribution matching up to 7%.
  • Generous Private Medical Insurance and Income Protection.
  • 22 weeks paid maternity leave and 6 weeks paid paternity leave.
  • Train Ticket loan and Cycle to Work Scheme.
  • Free shuttle bus to and from train stations.
  • Opportunity to participate in Sharesave and Buy as You Earn share schemes.
  • 15% discount on Ocado.com and free delivery.

Become Part of Our Team:

If you are a motivated and organized individual with excellent customer service skills, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].



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