Administration Officer

2 months ago


Norwich, United Kingdom Government Facility Services Ltd Full time

Job Role: Administration officer x2 positions available
Location: HMP Norwich
Salary: £26,614.62
Contract: Full time/Perm

Are you an accomplished Administrator from a Facilities, Forces or Healthcare background looking for your next challenge?
Can you navigate Planet FM, spreadsheets, Microsoft Office and rotas with ease, finding efficient ways to improve the day to day running of our maintenance operations?
Do you greet each day with a sense of humour and pace, always striving to provide quality service and meeting challenges head on?

If you're ready for your new challenge, quick to learn, enthusiastic and willing to share your skills and experience and contribute, we want to hear from you.

We are seeking a dedicated Administration Officer to join our team at HMP Norwich, Category B & adult male prison.

Join a team that is more than just a group of colleagues - we work Monday to Friday as a supportive and driven family, working together to create a safe and nurturing environment.

HMP Norwich runs like a self-contained city, it takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body, everything we do impacts every prisoner, employee, and visitor, and wider to the families and community.

As a Administration Officer you will have the opportunity to work alongside experienced and passionate colleagues who vary from Plumbers, Electricians, Carpenters, Painters, to Cleaners, and Administrators, and others, who are all dedicated to making a positive difference, providing a safe and secure environment for all.

If you are looking for a role where you can use your skills to create a better future for others, we encourage you to apply for this compelling opportunity and join us in our mission to promote rehabilitation and positive change and be part of a team that truly makes a difference.

We are a Ministry of Justice business and provide critical and time-bound services to HMPPS, and are looking for a Administration Officer with any combination of:
- Experience in using a variety of IT systems including CAFM
- Experience in a busy office environment
- Experience of working without supervision
- Knowledge of IT systems
- Up to date First Aid qualification
- Administrative experience

If this sounds like you, we would like to hear from you

Explore a varied and rewarding career at GFSL.
Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society.

Holidays are 25 days per year plus Bank Holidays, and a range of non-contractual benefits are provided. These range from Death in Service at 4x salary, to access to private GP consultations and an Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis. There are also a range of financial reward mechanisms and access to retailer discounts.

You will find a strong focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress.
Explore facilities careers where you can make difference.

Pride In People.
We're passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves.
We recognise the value that every single employee brings to the organisation. Everyone's needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all. We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone.

GFSL has been notified by its shareholder (MOJ) that the provision of FM services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will transfer to a private sector provider/providers in Spring 2026. As the programme unfolds, we will learn more.

Pride in People - Do the Right thing - One Team
An ISO 9001 Certified Company


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