Participation and Engagement Officer

3 months ago

Glenrothes, United Kingdom Fife Council Full time

Job Details

Fife Health and Social Care Partnership has an exciting opportunity for a Participation and Engagement Officer to join it's team.

The postholder will be responsible for working collaboratively with people who use services, those important to them, service providers and other key stakeholders as required.

You will establish effective engagement mechanisms to enable services and supports to be designed and delivered from the perspective of those who need them.

You will establish effective channels of communications between partner agencies, (Fife HSCP, NHS Fife, Fife Council, Third Sector and others as required), service users and communities.

You will ensure that engagement mechanisms align with Fife HSCP vision, values and outcomes and complement other redesign programmes and locality planning programmes.

In return, we offer a competitive salary with incremental progression, and you will join the local government pension scheme. Dependent on your role we offer flexi hours and flexible working arrangements, standby, call out and unsocial hours payments.

A link to the role profile is included at the bottom of the advert. You will find out more about the job and the type of person we are looking for.

The Person

The skills you will need:

Demonstratable knowledge and experienced in the application of the National Standards for Community Engagement; the Scottish Health Council Participation Toolkit; and the Scottish Government Planning with People Guidance. Previous experience of working with people who use services including unpaid carers and communities to effect change and overcoming barriers to engagement. Building strong connections with a range of stakeholders to understand their unique needs and challenges. Building strong relationships with colleagues and partners across services so that work is integrated with and supports other relevant work in the NHS and Council, implementing opportunities to work more effectively with stakeholders. Ability to communicate effectively with the stakeholders, partners and colleagues at all levels. Maintaining accurate information on a variety of systems and databases, updating procedures as appropriate, to ensure data reported, internally and externally, is accurate and up to date. Attending regular team meetings and board meetings. Preparing presentations and designing engagement and consultation activities. Preparation of comprehensive reports based on engagement activity analysis: including creating, formatting, and updating documents ., reports, correspondence, minutes, newsletters. Maintaining knowledge and awareness on the impact of legislation on participation and engagement developments nationally and local. Strong analytical skills. Ability to cope effectively with strongly expressed views. Ability to travel throughout Fife. Experience of delivering a customer focused service (Focus on Customers - See How We Work Matters Framework).

Before confirming to your appointment, you will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland and become a member of the relevant PVG scheme.

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