Customer Support Coordinator

2 months ago

Hitchin, United Kingdom dormakaba Full time

Do you have a confident manner, excellent attention to detail and comfortable with the use of CRM systems or similar?

Due to an internal promotion we are looking for a Customer Support Coordinator to join our team, based in Hitchin.at our UK Headquarters in North Herts

A job that matters: Your Tasks  

Our Customer Support Coordinators ensure that our clients get the right products on time and every time, helping the customer with different product options and making sure that we maintain or excellent reputation within the construction industry. Your main responsibilities are to focus and deliver sales support to a range of customers who are looking to use dormakaba products and systems in their own projects. You would be talking directly with our customers and taking orders via email, checking the details and specifications against the requirements.

But this is not just a job processing orders…

We are looking for a responsible person who can take ownership of customer issues, collaborating with colleagues on queries, returns and various other items relating to customer service. As well as this you would be an internal support for our field based sales team. In time you will become a dormakaba product expert, keeping up to date on new developments and new products as they are released to the industry.

An experience that matters: Your Skills  

2+ years of work experience in a similar customer service environment  Demonstrate the ability to understand products, and their life cycle Knowledge of SAP desirable, previous experience of a CRM system essential Have strong communication and organisation skills High level of self-motivation

A workplace that matters: Our offering

At dormakaba we are a globally successful company, with a family business culture employing more than 15,000 employees worldwide. In the UK, we offer many development and training opportunities, supporting over 500 employees in the field as well as within our various office locations.

We care for our employees and so as well as an attractive salary offering, we also provide the following benefits :

25 Days Annual Leave + Bank Holidays Holiday Purchase Scheme (buy up to 3 additional days across 12 months) Enhanced, Salary Sacrifice Pension Scheme (You pay 3% of your salary, we pay 6%) Life Assurance Healthcare Support, including an Employee Support and Assistance Programme Health & Wellbeing App inc. Digital GP Service Upon reaching qualifying period, enhanced maternity and paternity offer to eligible employees Access to LinkedIn Learning Employee Discounts scheme

Interested?

Follow the link to apply online. We look forward to hearing from you

  • Customer Support Coordinator

    3 weeks ago

    Hitchin, United Kingdom Dormakaba Group Full time

    Hitchin, GB, SG4 0ABIs this the next step in your career Find out if you are the right candidate by reading through the complete overview below.Jul 25, 2024Do you have a confident manner, excellent attention to detail and comfortable with the use of CRM systems or similar?Due to an internal promotion we are looking for a Customer Support Coordinator to join...

  • Customer Support Coordinator

    2 weeks ago

    Hitchin, United Kingdom Dormakaba Group Full time

    Hitchin, GB, SG4 0ABIs this the next step in your career Find out if you are the right candidate by reading through the complete overview below.Aug 23, 2024Do you have a confident manner, excellent attention to detail and comfortable with the use of CRM systems or similar?Due to an internal promotion we are looking for a Customer Support Coordinator to join...

  • Customer Support Coordinator

    2 weeks ago

    Hitchin, United Kingdom Dormakaba Group Full time

    Hitchin, GB, SG4 0ABIs this the next step in your career Find out if you are the right candidate by reading through the complete overview below.Aug 23, 2024Do you have a confident manner, excellent attention to detail and comfortable with the use of CRM systems or similar?Due to an internal promotion we are looking for a Customer Support Coordinator to join...

  • Customer Support Coordinator

    2 weeks ago

    Hitchin, Hertfordshire, United Kingdom Dormakaba Group Full time

    Hitchin, GB, SG4 0AB Aug 23, 2024 Do you have a confident manner, excellent attention to detail and comfortable with the use of CRM systems or similar? Due to an internal promotion we are looking for a Customer Support Coordinator to join our team, based in Hitchin.at our UK Headquarters in North Herts A job that matters: Your Tasks Our Customer Support...

  • Customer Support Coordinator

    2 weeks ago

    Hitchin, Hertfordshire, United Kingdom Dormakaba Group Full time

    Hitchin, GB, SG4 0AB Aug 23, 2024 Do you have a confident manner, excellent attention to detail and comfortable with the use of CRM systems or similar? Due to an internal promotion we are looking for a Customer Support Coordinator to join our team, based in Hitchin.at our UK Headquarters in North Herts A job that matters: Your Tasks Our Customer Support...

  • Customer Support Coordinator

    1 month ago

    Hitchin, Hertfordshire, United Kingdom Dormakaba Group Full time

    Do you have a confident manner, excellent attention to detail and comfortable with the use of CRM systems or similar? Due to an internal promotion we are looking for a Customer Support Coordinator to join our team, based in Hitchin.Our Customer Support Coordinators ensure that our clients get the right products on time and every time, helping the customer...

  • Customer Support Coordinator

    2 weeks ago

    Hitchin, Hertfordshire, United Kingdom Dormakaba Group Full time

    Do you have a confident manner, excellent attention to detail and comfortable with the use of CRM systems or similar? Due to an internal promotion we are looking for a Customer Support Coordinator to join our team, based in Hitchin.Our Customer Support Coordinators ensure that our clients get the right products on time and every time, helping the customer...

  • Care Coordinator

    3 months ago

    Hitchin, United Kingdom Alina Homecare Full time

    Alina Homecare are now looking to appoint a Care Coordinator to join our fantastic team operating from our Hitchin branch. We are growing as a business and as a result now have a great opportunity for somebody who is passionate about care who wishes to progress with a genuinely caring company. **Job Role** Reporting to the Registered Manager and working...

  • Sales Support Coordinator

    3 weeks ago

    Hitchin, Hertfordshire, United Kingdom Mixxos Full time

    Position OverviewSales SupportTemporary - ongoing£12.50 per hour25 days annual leave + Bank HolidaysMonday - Thursday, 9am - 5pmFriday, 9am - 4:30pm2 days remote work - Following training periodWe are seeking a dynamic individual to become a part of our client’s sales support team, consisting of 7 dedicated professionals.This prominent organization is at...

  • Marketing Support Coordinator

    2 days ago

    Hitchin, Hertfordshire, United Kingdom GET STAFFED ONLINE RECRUITMENT LIMITED Full time

    About the RoleWe are seeking a highly organized and detail-oriented Marketing Support Coordinator to join our team at GET STAFFED ONLINE RECRUITMENT LIMITED. As an Office Administrator, you will provide administrative support to our Campaign Manager and Sales Director, ensuring the smooth operation of our marketing and sales functions.Key...

  • Sales and Administrative Coordinator

    2 days ago

    Hitchin, Hertfordshire, United Kingdom Eclipse Recruitment (Hemel) Limited Full time

    About the Sales and Administrative Coordinator: A rare opportunity has opened up to join a small but well-established business in a large-scale industry. The company operates in a niche market, providing high-quality products and technical support to its customers. With over 30 years of trading experience, the company enjoys healthy year-on-year sales...

  • Sales and Administrative Coordinator

    1 day ago

    Hitchin, Hertfordshire, United Kingdom Eclipse Recruitment (Hemel) Limited Full time

    About the Sales and Administrative Coordinator: A rare opportunity has opened up to join a small but well-established business in a large-scale industry. The company operates in a niche market, providing high-quality products and technical support to its customers. With over 30 years of trading experience, the company enjoys healthy year-on-year sales...

  • Student Support Coordinator

    21 hours ago

    Hitchin, Hertfordshire, United Kingdom North Hertfordshire College Full time

    About the RoleWe are seeking a dedicated and experienced Learning Support Assistant to join our team at North Hertfordshire College. As a key member of our support staff, you will play a vital role in ensuring that students with special educational needs and disabilities (SEND) receive the support they need to succeed.Key ResponsibilitiesImplement effective...

  • Student Support Coordinator

    2 days ago

    Hitchin, Hertfordshire, United Kingdom North Hertfordshire College Full time

    About the RoleWe are seeking a dedicated and experienced Learning Support Assistant to join our team at North Hertfordshire College. As a key member of our support staff, you will play a vital role in ensuring that students with special educational needs and disabilities (SEND) receive the support they need to succeed.Key ResponsibilitiesImplement effective...

  • Operational Support Coordinator

    2 days ago

    Hitchin, United Kingdom Smart10Ltd Full time

    Job Title: Business Operations AdministratorSalary: £11.80 - £12.81 per hourContract: Temporary - PermanentLocation: RemoteHours: Hybrid Monday - Friday (9:00am - 5:30pm)Job Summary:We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Smart10 Ltd. As an Operational Support Coordinator, you will play a...

  • Operational Support Coordinator

    24 hours ago

    Hitchin, United Kingdom Smart10Ltd Full time

    Job Title: Business Operations AdministratorSalary: £11.80 - £12.81 per hourContract: Temporary - PermanentLocation: RemoteHours: Hybrid Monday - Friday (9:00am - 5:30pm)Job Summary:We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Smart10 Ltd. As an Operational Support Coordinator, you will play a...

  • Service Coordinator

    3 hours ago

    Hitchin, Hertfordshire, United Kingdom Reed Full time

    Job Summary:We are seeking a highly organized and detail-oriented Service Coordinator to join our Service Department at a leading Commercial Building Maintenance company. As a key member of our team, you will be responsible for coordinating service operations, ensuring seamless communication with clients, and providing exceptional customer service.Key...

  • Client Relations Coordinator

    3 weeks ago

    Hitchin, Hertfordshire, United Kingdom Dormakaba Group Full time

    Role OverviewAre you someone who possesses a confident demeanor, sharp attention to detail, and is proficient in utilizing CRM systems or similar platforms?We are currently seeking a Client Relations Coordinator to enhance our team.Key ResponsibilitiesAs a Client Relations Coordinator, your primary focus will be to provide exceptional support to our clients,...

  • Client Relations Coordinator

    3 weeks ago

    Hitchin, Hertfordshire, United Kingdom dormakaba Full time

    Are you skilled in customer interaction, detail-oriented, and proficient with CRM platforms or similar tools? Join our team as a Client Relations Coordinator! Key Responsibilities: As a Client Relations Coordinator, you will play a crucial role in ensuring our clients receive the correct products promptly, assisting them with various product...

  • Sales Coordinator

    3 months ago

    Hitchin, United Kingdom PaintWell Full time

    **Sales Coordinator** This is an exciting opportunity to join our well established team in Hitchin where we are industry leaders when it comes to supplying industrial paints and surface coatings. We pride ourselves on our knowledge of the materials and technologies available and offer a unique and professional service by helping companies and individuals...