Customer Support Coordinator

2 days ago

West Midlands, United Kingdom 4Com Plc Full time

4Com is a market leading and fast-moving telecoms industry success story with a dynamic and growing team who specialise in the installation, maintenance and support of voice and data services and telecommunications equipment to UK businesses.

We are looking for someone to join a busy Support Team as a Customer Support Coordinator to take responsibility for supporting existing communications customers. Please note this role is office-based in West Bromwich.

Benefits for a Customer Support Coordinator choosing to work with 4Com include:

Salary of £24,000. An exciting role for personal and professional development. 24 days holiday + bank holidays. (Increasing by 1 day each year) Refer a friend scheme. Vodafone Advantage Discount. Monthly Company Targeted Draw and Incentivised Lunches. Discounted Gym Membership. Employee Assistance Programme. Private Health Insurance after 1 year of service. Company pension.

In return for this, we are looking for someone who has:

Strong attention to detail.  An understanding of Microsoft Office products and is IT literate.  Excellent written and verbal communication.  The ability to work within a team. Strong organisational skills and able to prioritise tasks. Demonstrated capability to resolve problems/issues in a timely and accurate manner. Ability to think outside the box should the situation require it.

What would I be doing as a Customer Support Coordinator? 

Managing a selection of customer orders simultaneously, maintaining contact with customer with all updates. Raising orders with suppliers and co-ordinating delivery. Ordering stock, checking kit, and allocating against jobs. Taking inbound calls from customers, suppliers, and third-party engineers regarding orders. Responding to inbound customer emails on a daily basis that come in and delegating appropriately to the correct team. Working with all other departments including sales and accounts as appropriate. Support the pending cease/off-boarding process as required. Supporting the technical team with 1st line checks for overflow. Should you feel that this role is your ideal next job opportunity, please get in touch with us today. Please note, full ' Rights to Work in the UK ' checks will be completed during the interview process.

  • Support Coordinators

    1 week ago

    Morecambe, North West, United Kingdom CREATIVE SUPPORT Full time

    Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are currently recruiting a Support Coordinator to join our person centred supported living service in Morecambe for adults with learning disabilities.Find out exactly what skills, experience, and qualifications you...

  • Support Coordinator

    4 days ago

    Blackpool, Lancashire, North West, United Kingdom CREATIVE SUPPORT Full time

    We are recruiting a Supported Living Coordinator for our supported living and outreach service in Blackpool, which provides person centred support to adults with learning disabilities, some of whom have autism spectrum conditions and complex needs.Learn more about the general tasks related to this opportunity below, as well as required skills.We are looking...

  • Project Support Coordinator

    6 days ago

    West Midlands, United Kingdom Blank Space Recruitment Full time

    Job DescriptionJob Title: Project Support CoordinatorCompany: Blank Space RecruitmentJob Type: Full-timeLocation: Remote (with occasional travel)About the Role:We are seeking a highly organized and detail-oriented Project Support Coordinator to join our team. As a Project Support Coordinator, you will be responsible for providing administrative support to...

  • Project Support Coordinator

    6 days ago

    West Midlands, United Kingdom Blank Space Recruitment Full time

    Job DescriptionJob Title: Project Support CoordinatorCompany: Blank Space RecruitmentJob Type: Full-timeLocation: Remote (with occasional travel)About the Role:We are seeking a highly organized and detail-oriented Project Support Coordinator to join our team. As a Project Support Coordinator, you will be responsible for providing administrative support to...

  • Customs Coordinator

    1 week ago

    West Bromwich, Sandwell, United Kingdom WR Logistics Full time

    Job Summary:We are seeking a highly skilled Customs Coordinator to join our growing customs team at WR Logistics. As a Customs Coordinator, you will play a crucial role in ensuring the smooth import and export of goods, while maintaining compliance with HMRC regulations.Key Responsibilities:Create accurate and timely customs declarations using CDS...

  • Export Customer Service Support Specialist

    4 days ago

    West Midlands, United Kingdom Pertemps Burton Commercial Full time

    Pertemps Burton Commercial is seeking a skilled Export Customer Service Support professional to join our team. As a key member of our global manufacturer client, you will play a vital role in handling and recording of orders and international shipments.Main Responsibilities:Order Processing: Ensure timely and accurate processing of export orders, including...

  • Export Customer Service Support Specialist

    4 days ago

    West Midlands, United Kingdom Pertemps Burton Commercial Full time

    Pertemps Burton Commercial is seeking a skilled Export Customer Service Support professional to join our team. As a key member of our global manufacturer client, you will play a vital role in handling and recording of orders and international shipments.Main Responsibilities:Order Processing: Ensure timely and accurate processing of export orders, including...

  • Crime Support Specialist

    2 days ago

    West Midlands, United Kingdom Victim Support Full time

    About the RoleWe are seeking a skilled and compassionate Caseworker to join our team at Victim Support, working in our Coventry office. As a Caseworker, you will play a vital role in delivering excellent services to support individuals affected by crime.Key ResponsibilitiesManage a caseload, providing support and resources to service users via telephone,...

  • Crime Support Specialist

    2 days ago

    West Midlands, United Kingdom Victim Support Full time

    About the RoleWe are seeking a skilled and compassionate Caseworker to join our team at Victim Support, working in our Coventry office. As a Caseworker, you will play a vital role in delivering excellent services to support individuals affected by crime.Key ResponsibilitiesManage a caseload, providing support and resources to service users via telephone,...

  • Technical Service Coordinator

    3 days ago

    West Midlands, United Kingdom Kate+Co Full time

    Technical Service CoordinatorWe are seeking a skilled Technical Service Coordinator to join our team at Kate+Co. As a Technical Service Coordinator, you will play a crucial role in providing exceptional customer support and ensuring the smooth delivery of our services.Key Responsibilities:Respond to customer inquiries in a timely and professional...

  • Technical Service Coordinator

    3 days ago

    West Midlands, United Kingdom Kate+Co Full time

    Technical Service CoordinatorWe are seeking a skilled Technical Service Coordinator to join our team at Kate+Co. As a Technical Service Coordinator, you will play a crucial role in providing exceptional customer support and ensuring the smooth delivery of our services.Key Responsibilities:Respond to customer inquiries in a timely and professional...

  • Technical Service Coordinator

    5 days ago

    West Midlands, United Kingdom Kate+Co Full time

    Technical Service CoordinatorWe are seeking a highly skilled Technical Service Coordinator to join our team at Kate+Co. As a Technical Service Coordinator, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Customer Service: Respond to customer inquiries in a timely and professional...

  • Technical Service Coordinator

    5 days ago

    West Midlands, United Kingdom Kate+Co Full time

    Technical Service CoordinatorWe are seeking a highly skilled Technical Service Coordinator to join our team at Kate+Co. As a Technical Service Coordinator, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Customer Service: Respond to customer inquiries in a timely and professional...

  • Project Support Coordinator

    7 days ago

    West Midlands, United Kingdom Blank Space Recruitment Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Project Support Coordinator to join our team at Blank Space Recruitment. As a key member of our events team, you will be responsible for providing administrative support to our clients and ensuring the smooth execution of their events.About the RoleProvide administrative support to our events...

  • Project Support Coordinator

    7 days ago

    West Midlands, United Kingdom Blank Space Recruitment Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Project Support Coordinator to join our team at Blank Space Recruitment. As a key member of our events team, you will be responsible for providing administrative support to our clients and ensuring the smooth execution of their events.About the RoleProvide administrative support to our events...

  • Crime Victim Support Specialist

    4 weeks ago

    West Midlands, United Kingdom Victim Support Full time

    Crime Victim Support Specialist We are pleased to announce an opportunity for a Crime Victim Support Specialist to become part of our dedicated team, working 28 hours a week, Monday to Friday during the hours of 8am to 8pm. The specific hours can be discussed during the interview process, with a mutually agreed schedule established upon acceptance of...

  • Assistant Service Coordinator

    5 days ago

    Co. West Midlands, United Kingdom James Andrews Recruitment Solutions Ltd Full time £36,050

    Job Title: Assistant Service CoordinatorJob Type: Full-timeCompany: James Andrews Recruitment Solutions LtdAbout the Role:We are seeking an experienced Assistant Service Coordinator to join our team in the Homeless Support sector. As an Assistant Service Coordinator, you will play a vital role in supporting the management of a complex needs service, ensuring...

  • Assistant Service Coordinator

    6 days ago

    Co. West Midlands, United Kingdom James Andrews Recruitment Solutions Ltd Full time £36,050

    Job Title: Assistant Service CoordinatorJob Type: Full-timeCompany: James Andrews Recruitment Solutions LtdAbout the Role:We are seeking an experienced Assistant Service Coordinator to join our team in the Homeless Support sector. As an Assistant Service Coordinator, you will play a vital role in supporting the management of a complex needs service, ensuring...

  • Crime Victim Support Specialist

    4 weeks ago

    West Midlands, United Kingdom Victim Support Full time

    Crime Victim Support Specialist We are pleased to announce an opportunity for a Crime Victim Support Specialist to become a part of our dedicated team in the West Midlands, working 28 hours a week, Monday to Friday during the hours of 8am to 8pm. The specific working hours can be discussed during the interview process and finalized upon acceptance of the...

  • Technical Service Coordinator.

    3 months ago

    West Midlands, United Kingdom Kate+Co Full time

    Technical Service Coordinator. Permanent / Full Time KCGroup We are partnering with a specialist manufacturing company in Solihull, in support of their continued expansion, we are looking for a full time, permanent Technical Service Coordinator who can work successfully under pressure in a fast paced environment,...