Technical Service Coordinator

3 days ago


West Midlands, United Kingdom Kate+Co Full time
Technical Service Coordinator

We are seeking a skilled Technical Service Coordinator to join our team at Kate+Co. As a Technical Service Coordinator, you will play a crucial role in providing exceptional customer support and ensuring the smooth delivery of our services.

Key Responsibilities:
  • Respond to customer inquiries in a timely and professional manner.
  • Manage the quotation, sales, and invoicing processes to ensure seamless service delivery.
  • Prepare and maintain accurate spare parts lists.
  • Collaborate with cross-functional teams to resolve technical issues and improve service efficiency.
  • Develop and maintain strong relationships with customers to ensure their needs are met.
  • Coordinate the collection and shipment of parts between the UK and Europe.
Requirements:
  • Excellent communication and problem-solving skills.
  • Proven experience in customer support or a related field.
  • Strong attention to detail and organizational skills.
  • Proficiency in MS Office and other relevant software.
  • Desirable: experience in administration within a manufacturing environment and knowledge of Sage and SAP software.

If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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