Service Engineer for Advanced Technical Solutions

3 weeks ago

West Midlands, United Kingdom Advanced Technical Recruitment Full time
Position Overview

An esteemed manufacturer specializing in equipment for the automotive sector is seeking a versatile Field Service Engineer to provide support to clients throughout the UK, Ireland, and Europe.

In this role, you will be accountable for delivering both remote assistance and on-site service operations, which include inspections, assessments, and maintenance of machinery, production lines, and automation systems. You will be recognized as a product authority, ensuring that customer satisfaction remains a top priority.

While on-site at client locations, your responsibilities will encompass conducting machine inspections, performing maintenance and repairs, troubleshooting issues, and overseeing installations, in addition to providing training to customers.

During your engagements, you will have the opportunity to recommend products and services tailored to meet customer requirements.

Visits to the main Service Centre will involve reporting service opportunities to the service and sales teams for further action.

As you gain experience and familiarity with the equipment, you will also have the chance to mentor and train new field service engineers, as well as support the service sales team.

Required Experience:

The ideal candidate for the Field Service Engineer position will have prior experience in a similar service engineering capacity, particularly with high-value capital equipment within related industries, such as food or industrial manufacturing.

You should possess the confidence to read and interpret technical documentation, including flow diagrams, electrical schematics, P&ID, and maintenance manuals.

Qualifications:

A formal qualification in Electrical, Mechanical, Engineering, or Process Automation is essential for this role (Certificate, Diploma, or Degree).

Additionally, holding an Electrical Certification such as the 16th/17th/18th Edition Wiring Regulations or an equivalent is required.

Additional Information:

Candidates MUST possess a Full Clean UK driving licence.

Candidates MUST be eligible to work and reside in the UK, with documentation to verify.

This is a field-based position, thus you MUST be comfortable with travel and overnight stays for on-site visits across the UK and Europe.

Compensation: Salary is competitive, based on experience, with potential earnings up to approximately £41k basic, plus overtime, bonuses, a company vehicle, and additional benefits.

Benefits: By joining a successful international company with sustainable growth prospects, you can anticipate exciting development and training opportunities, an incentive bonus, a Personal Pension Scheme, Life Insurance at 3x annual basic salary, a company car, and 25 days of paid holidays.

Skills Required: Field Service, Installation, Commissioning, Maintenance, Technical Support, Electrical, Mechanical, Engineering.

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