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Technical Support Engineer

2 months ago


West Midlands, United Kingdom Atlas Copco Full time

Service Engineer - Process Cooling Systems

In the role of Service Engineer specializing in Process Cooling Systems, you will engage with advanced technologies and sustainable solutions across a range of sectors. Your responsibilities will include the upkeep and servicing of industrial cooling systems, ensuring peak efficiency, and surpassing client expectations.

Core Responsibilities:

  • Conduct regular maintenance, inspections, and repairs on process equipment at client locations.
  • Identify and troubleshoot issues related to chiller functionality, implementing effective resolutions.
  • Facilitate the installation, commissioning, and startup of new equipment as required.
  • Maintain accurate documentation of all service activities and keep detailed records using company-provided tools.
  • Foster strong relationships with clients, promptly addressing inquiries and effectively meeting their needs.
  • Comply with safety regulations, promote safe practices, and utilize appropriate personal protective equipment.
  • Stay informed about advancements in process chiller technology and continuously enhance your skills in refrigeration systems and controls.

Qualifications:

  • Prior experience in mechanical or electrical service.
  • Relevant mechanical or electrical qualifications along with a valid driving license.
  • Competence in computer systems and the ability to learn new software applications.
  • Experience with refrigeration systems and the operation of pumps and heat exchangers.

What We Provide:

  • A collaborative team environment that encourages innovation and teamwork.
  • Onsite training with seasoned professionals and ongoing technical support.
  • Provision of essential equipment including a laptop, mobile device, service vehicle, and specialized tools.
  • Full personal protective equipment and service uniform for safety, along with career advancement opportunities within the organization.
  • A comprehensive benefits package that includes a pension plan, private health insurance, and paid time off.