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Field Service Technician

2 months ago

West Midlands, United Kingdom Advanced Technical Recruitment Full time
Job Overview

A prominent provider of machinery utilized in the automotive sector is seeking a versatile Field Service Engineer to deliver support to clients throughout the UK, Ireland, and Europe.

In the role of Field Service Engineer, you will be tasked with both remote assistance and on-site service delivery, which includes inspections, evaluations, and maintenance of equipment, production lines, and automation systems. You will be recognized as a product authority, ensuring that customer satisfaction is achieved.

While on-site at client locations, your responsibilities will encompass machine inspections, maintenance, repairs, troubleshooting, installations, and training for customers.

During your engagements, you will have the opportunity to suggest products and services that meet customer requirements.

Visits to the primary Service Centre will involve reporting service opportunities to the service and sales teams for further action.

As you gain experience and become familiar with the machinery, you will also have the chance to mentor and train new field service engineers, as well as provide assistance to the service sales team.

Experience Required:

The ideal candidate for the Field Service Engineer position will have a background in a similar service engineering role, specifically with high-value capital equipment in a related industry, such as food or industrial manufacturing.

Confidence in interpreting technical documentation, including flow diagrams, electrical schematics, P&ID, and maintenance manuals, is essential.

Qualifications:

A formal qualification in Electrical, Mechanical, Engineering, or Process Automation is crucial for this position (Certificate, Diploma, or Degree).

Additionally, holding an Electrical Certification such as the 16th/17th/18th Edition Wiring Regulations or an equivalent is necessary.

Additional Information:

Candidates MUST possess a Full Clean UK driving license.

Candidates MUST be eligible to live and work in the UK. Documentation for Visa and Passport will be required.

This role is field-based, thus you MUST be comfortable with travel and overnight stays for on-site visits across the UK and Europe.

Compensation: Salary is competitive based on experience, with potential earnings up to approximately £41k basic, plus overtime, bonuses, a company vehicle, and additional benefits.

Benefits: Working with a successful international company that offers sustainable future prospects, you can anticipate exciting development and training opportunities, an incentive bonus, a Personal Pension Scheme, Life Insurance at 3x annual basic salary, a company car, and 25 days of paid vacation.

Key Skills: Field Service, Installation, Commissioning, Maintenance, Technical Support, Electrical, Mechanical, Engineering.