Crime Victim Support Specialist

3 weeks ago


West Midlands, United Kingdom Victim Support Full time

Crime Victim Support Specialist

We are pleased to announce an opportunity for a Crime Victim Support Specialist to become a part of our dedicated team in the West Midlands, working 28 hours a week, Monday to Friday during the hours of 8am to 8pm. The specific working hours can be discussed during the interview process and finalized upon acceptance of the position.

Are you passionate about making a positive impact every day? Do you aspire to drive change and enhance the lives of those in need?

Do you possess the resilience and flexibility required to thrive in a supportive role? Can you maintain a strong focus on customer service and compassionate care?

If your answer is yes, we would be eager to connect with you.

Position Overview:

This role is situated within the West Midlands area, offering the flexibility of hybrid working arrangements that may include occasional visits to our various offices in the region. The position entails 28 hours of work per week, Monday to Friday, with hours scheduled between 8am and 8pm. The exact working hours will be determined during the interview.

As a Crime Victim Support Specialist, you will deliver exceptional assistance to all victims and witnesses of crime. Your responsibilities will include conducting thorough initial impact and risk assessments that are both comprehensive and holistic. You will also provide immediate and short-term support via telephone to individuals affected by crime.

What We Offer:

  • Flexible working arrangements, including hybrid options
  • 28 days of annual leave plus Bank Holidays, increasing to 33 days plus Bank Holidays
  • An additional day off to celebrate your Birthday
  • Pension plan with a 5% employer contribution
  • Enhanced sick leave benefits, along with maternity and paternity pay
  • Discounts on high street retail, holidays, entertainment, and leisure activities
  • Access to a financial wellbeing hub and salary-deducted finance options
  • Employee assistance program and wellbeing support
  • Continuous training and support with opportunities for career advancement


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