Victim Care Advocate

4 weeks ago


West Midlands, United Kingdom Victim Support Full time

Victim Care Advocate

We have an exciting opportunity for a Victim Care Advocate to join the West Midlands Team working 28 hours a week, Monday to Friday between the hours of 8am -8pm. Hours can be discussed at interview.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? 

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we’d love to hear from you.

County/Borough West Midlands Office location Victim Support, Castlemill, Dudley, DY4 7UF - hybrid working, with alternative West Midlands offices available Full time/Part time Part time Hours per week 28 Work schedule To be discussed - hours can be between 8am - 8pm Monday to Friday Basic Salary £17,897.60 per annum (FTE £23,970.00) Allowances Travel expenses Contract type Permanent DBS required? Yes Police vetting required? No Closing Date 04/09/2024 Ref No 5734

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your Birthday Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support  Ongoing training & support with opportunities for career development & progression

About the role:

This role is based within West Midlands. We offer the option of hybrid working which will involve occasional attendance at one of our West Midlands based offices - we have offices in Dudley, Sandwell, Birmingham and Walsall. The role is 28 hours a week, Monday to Friday between the hours of 8am -8pm. Hours can be explored at interview and then set hours agreed upon offer of the role.

As a Victim Care Advocate you will provide high quality support to all victims and witnesses of crime, leading on completing initial impact and risk assessments that are comprehensive and holistic. Providing immediate and short term intervention via telephone to anyone impacted by crime.



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