Export Customer Service Support Specialist

2 months ago


West Midlands, United Kingdom Pertemps Burton Commercial Full time

Pertemps Burton Commercial is seeking a skilled Export Customer Service Support professional to join our team. As a key member of our global manufacturer client, you will play a vital role in handling and recording of orders and international shipments.

Main Responsibilities:

  • Order Processing: Ensure timely and accurate processing of export orders, including sending of PO confirmation and communication with clients.
  • International Shipments: Coordinate and record international shipments, ensuring compliance with regulatory requirements and company policies.
  • Customer Communication: Provide exceptional customer service, responding to inquiries and resolving issues in a professional and timely manner.
  • Record Keeping: Maintain accurate and up-to-date records of orders, shipments, and customer interactions.

Requirements:

  • Experience: Previous experience in export customer service or a related field is essential.
  • Skills: Excellent communication and organizational skills, with the ability to work in a fast-paced environment.
  • Education: Relevant qualifications or certifications in customer service or a related field are desirable.

Salary: £29,000 - £35,000 per annum, depending on experience.



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