MIS Customer Service Administrator

7 months ago


Walsall, United Kingdom Walsall College Full time

We are currently looking for an experienced administrator to join our Management Information Services department; providing outstanding, flexible and proactive data processing and administrative support.

This role is ideal for someone who has an excellent understanding of data compliance standards in line with funding agency rules as well as knowledge of the Student Loans (FE & HE) and Student Bursaries.

Demonstrable experience of handling data and information, we are looking for someone who has a strong attention to detail alongside excellent and accurate data input skills.

5 GCSE's Grade A* - C (Grades 9 – 4), including Level 2 Maths and English (or equivalent / demonstrable skills at that level) are needed to be successful in this role, alongside a relevant level 3 qualification such as Business Administration.

For full specification requirements please refer to the job description.


In return, we offer;


• Competitive salaries.
• Up to 29 days annual leave, plus additional generous additional closure days and bank holidays. 
• Enrolment into the West Midlands Pension Fund with generous employer contributions.
• Outstanding staff training and team building programme.
• ZEST is the College’s Health & Wellbeing initiative for our staff.
• Staff incentive schemes including Cycle to Work scheme and ‘Best of Walsall’ discounts.
• Simply Health care scheme.
• Employee Assistance Programme.
• Reward and recognition scheme.
• State of the art campuses with the latest industry facilities, including our Graduate Salon of Hair and Beauty and on site Little Professors’ Nursery.
• Access to ‘The Hub’ offering a Gym, Spa & Sports Clinic and The Littleton Restaurant.


We are passionate about promoting equality of opportunity and creating a working environment where diversity is recognised and celebrated and everyone has the chance to reach their full potential. Our environment is diverse in character and student population. We particularly welcome applications from candidates from Black Minority Ethnic origin and those with a disability.


Walsall College is committed to safeguarding our children and young people/vulnerable adults. We uphold fundamental British Values and expect all our employees to do the same. All appointments are subject to safer recruitment checks, including previous employment checks, online searches and an Enhanced DBS Check.



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