Senior Medical Team Administrator

3 weeks ago

Norwich, United Kingdom Norfolk & Suffolk Foundation NHS Trust Full time

Job summary

Are you organised, friendly and a team player? Are you looking for a role with supportive, forward-thinking teams? Then come and join Secure & Forensic Services as part of our medical administration team.

As part of our ongoing investment in clinical services we are strengthening our administration support for our Secure Services Consultants and their wider medical teams. We are recruiting to a part-time post ( hours per week) within our Women's Service on the Hellesdon Hospital site. We are looking for a colleague to provide a high quality, effective administration service across our Secure inpatient services.

The role is varied, busy and exciting and key to supporting our medical teams in delivering on their duties. You can expect a thorough induction and ongoing support to develop your career with NSFT.

We will consider flexible working arrangements for the roles; please indicate in your application if this is something you require.

Main duties of the job

As Medical Administrator you will be responsible for providing administration support to named medical colleagues. Fuller duties are detailed in the attached job description, but are broadly grouped in line with the key headings listed below :

Diary management; including booking clinics/ appointments and planning meetings and arranging travel arrangements Drafting correspondence and updating records: audio and copy typing all letters, memorandums, summaries and reports paying particular attention to accuracy and presentation, completing within given deadlines, To provide a confidential and efficient administrative service to teams. Maintaining an efficient process of entering correspondence on to the Electronic Patient Record (EPR) system Organise venues, accommodation and agendas for meetings.

We are looking for someone who can communicate in a professional manner with patients, relatives, Trust staff and other departments, with a compassionate nature and ability to remain calm when working under pressure. You will need to be able to prioritise your workload and to deal with confidential and sensitive issues in a professional manner with tact and diplomacy.

We are looking for someone with knowledge of IT systems and data management including MS Office. You will have experience of administrative support, reports and presentations, problem solving skills.

Do you want to know more? Please don't hesitate to contact us for an informal discussion about the role

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Job description

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY

Person Specification

Experience

Essential

Understanding and experience in a full range of secretarial procedures and systems gained through senior level Ability to work with senior members of staff across a large organisation.

Qualifications

Essential

NVQ 3 Business Administration or equivalent or willing to work towards Diploma / equivalent secretarial experience advanced level NVQ 2 Customer Services or working towards

Knowledge

Desirable

Knowledge of medical terminology

Other

Essential

Able to travel independently

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