Business Delivery Executive

2 weeks ago

Uxbridge, United Kingdom Cover-More Full time

Job Description

Cover-More Group helps people travel safely across the globe every day. We are there at every step of a traveller’s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with, such as travel agencies, airlines, banks and major sporting clubs

In the post-pandemic world, travel insurance is more important than ever. We are committed to delivering an exceptional service for our customers and we want you to be part of that journey.

So, what’s the job?

You’ll coordinate the implementation of new projects the following business delivery process set by the Business Delivery Manager, using appropriate Project Management methodology You’ll support the entire implementation process, including planning, scheduling, reporting and administration You’ll work closely with individual project work stream owners, as well as other internal and external stakeholders, to ensure that all project deliverables are met You’ll create project plans, actions logs, GANTT tracking and risk logs You’ll support the Business Delivery Manager to manage relationships with partners throughout the implementation process, ensuring that their needs and expectations are met, in balance with the partners needs and expectations You will organise and own external and internal calls, provide call summaries, minutes and follow ups You’ll help to build, distribute and handover a full suite of implementation material to the Account Management team post-launch You’ll work closely with the Partnerships team to ensure the Business Delivery team have visibility of the pipeline, helping to schedule an implementation planning timeline You’ll analyse feedback on all projects to draw up process improvements, with an aim to continually improve the implementation process

And what are we looking for?

You’ll have experience in the insurance industry, with exposure to deal implementation across multiple markets Experience in a business delivery, business implementation or project co-ordination role is preferable, but not essential You’ll have strong project coordination skills with the ability to work on multiple projects simultaneously You’ll have excellent communication and interpersonal skills, and communicate professionally with all stakeholders You’ll have great stakeholder management experience, with the ability to establish early credibility, manage stakeholder expectations and build robust relationships You’ll have the ability to work independently and prioritise tasks in a fast-paced environment You’ll be highly organised with strong attention to detail You’ll be a strong team player with the ability to maintain a calm and positive approach, even in a pressured or challenging environment

So, why choose us?

We value optimism, caring, togetherness, reliability and determination.

We have more than 1500 employees worldwide: we’re a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travellers, at every step of their journey.

Job flexibility . We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid work week policy ensures our employees maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home.

Career growth. We want you to continue to learn, develop and bring your ideas to the table. We want to hear what you think, and we want you to work with the business - not for the business

Take the time you need, for you and your community. We encourage you to take the time you need, when you need it. We offer regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme.

Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.

We also offer some fantastic benefits including:  

Travel insurance Health insurance Life Insurance Company subsidised pension 25 days annual leave Short term incentive plan Employee reward and recognition scheme Flexible working opportunities Competitive family and parental leave programme Employee Assistance Programme Fitness reimbursement scheme Volunteering leave Online learning and training opportunities Professional membership Work anniversary leave

Apply today and let’s go great places together

#LI-Hybrid

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