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Business Delivery Specialist

2 months ago

Uxbridge, United Kingdom Cover-More Full time

About the Role

Cover-More Group is seeking a highly skilled Business Delivery Specialist to join our team. As a Business Delivery Specialist, you will play a critical role in the implementation of new projects, working closely with the Business Delivery Manager to ensure seamless delivery.

Key Responsibilities

  • Coordinate the implementation of new projects, utilizing appropriate project management methodologies.
  • Support the entire implementation process, including planning, scheduling, reporting, and administration.
  • Work closely with individual project work stream owners, as well as other internal and external stakeholders, to ensure all project deliverables are met.
  • Create project plans, action logs, Gantt tracking, and risk logs.
  • Support the Business Delivery Manager in managing relationships with partners throughout the implementation process, ensuring their needs and expectations are met.
  • Organize and own external and internal calls, provide call summaries, minutes, and follow-ups.
  • Help build, distribute, and hand over a full suite of implementation materials to the Account Management team post-launch.
  • Work closely with the Partnerships team to ensure the Business Delivery team has visibility of the pipeline, helping to schedule an implementation planning timeline.
  • Analyze feedback on all projects to draw up process improvements, with the aim of continually improving the implementation process.

Requirements

  • Experience in the insurance industry, with exposure to deal implementation across multiple markets.
  • Experience in a business delivery, business implementation, or project coordination role is preferable but not essential.
  • Strong project coordination skills, with the ability to work on multiple projects simultaneously.
  • Excellent communication and interpersonal skills, with the ability to communicate professionally with all stakeholders.
  • Great stakeholder management experience, with the ability to establish early credibility, manage stakeholder expectations, and build robust relationships.
  • Ability to work independently and prioritize tasks in a fast-paced environment.
  • Highly organized, with strong attention to detail.
  • Strong team player, with the ability to maintain a calm and positive approach, even in a pressured or challenging environment.

About Us

Cover-More Group is a global organization with over 1500 employees worldwide. We are committed to providing reliable, fast, flexible, and bespoke services for our customers and partners. We value optimism, caring, togetherness, reliability, and determination.

What We Offer

  • Hybrid work week policy, ensuring a balance between work and life.
  • Career growth opportunities, with a focus on learning and development.
  • Regular annual and personal leave benefits, including anniversary leave, volunteer leave, and a comprehensive paid parental leave scheme.
  • Diversity and inclusion, with a commitment to embracing individuality.
  • A range of benefits, including travel insurance, health insurance, life insurance, company-subsidized pension, and more.