Engagement Worker

3 weeks ago

Dudley, United Kingdom ABL Health Ltd Full time

Job summary

ABL Health have been commissioned by Dudleymetropolitan borough council to deliver a high-quality Stop Smoking Serviceacross the Dudley borough.

Main duties of the job

You will workflexibly across the borough of Dudley, working and engaging with communities(including traveller communities, refugees and asylum seekers) and community partners. To increase referrals into the service bypartnership engagement and working within the heart of the communities toengage with difficult-to-reach groups. Support people to identify barriers toaccessing services (language, mental or physical health, digital exclusion etc)and work with the wider team to break down barriers and improve servicedevelopment and delivery easing the transition from potential client toactive client.

You will beexpected to engage at neighbourhood, community and place level to increasereferrals into the service and build long- lastingrelationships with local partners. This will involve being responsible fordeveloping and maintaining strong,positive relationships with a wide range of communities and organisations and supportthe development of the services communication strategy.

You will be a motivated, passionate, organised and proactivecommunicator, with experience of working in acommunity setting. ABL take a strengths focused asset-based approach tocommunity delivery, looking to innovateand partner, not replicate existing delivery. The role will require dynamicworking which embraces the vision and values we wish to establish for the service supporting people to achieve healthy lives.

About us

ABLis an exciting fast-paced, growing community health organisation. As anexperienced, CQC registered, provider of communityhealth services, we are passionate about delivering evidence based, innovative,effective and relevant health care servicesin partnership with individuals, communities and stakeholders.

Weare a value driven organisation, dedicated to reducing health inequalities andimproving peoples lives. We would loveto hear from you if you would like the opportunity to work with in a close teamof committed professionals and you share our values ofdesigning and delivering healthservices.

Job description

Job responsibilities

Duties and Responsibilities

This postwill work under the line management of the Head of Service for Stop Smoking. The role will be varied,challenging and rewardingas you support and develop the servicethrough implementation, deliveryand ongoing innovation and service development.

Key responsibilities will be:

Engaging with local people, services and partners to ensure localawareness and explore partnership opportunities and co-productionactivities.

Working closely with operational colleagues to support andincrease referrals and develop partnershipswith all potential referrers in your locality.

Attending local health forums/groups/meetings where required torepresent ABL, promote the serviceand maintain local partnerships

Update the partnership database with all contacts includingrequired follow up contact

Skills and Competencies Required

Oversee and measure the impacts of Dudleys marketing andcommunications strategy

Embed referral pathways to ensure efficiency and quality referralsinto the service

Be experienced in community engagement and partnership working in a community healthenvironment.

Experience of building and maintaining community partnerships

Positive and proactive with the ability to motivate,engage and support partnership delivery

Build strongrelationships; Foster trust and co-operationamong colleagues, stakeholders, community leaders, commissioners and sub-contractors

Quality driven; you naturally seek high standards and actively seek to improvethem.

Value and remain open tonew ideas and perspectives.

Person Specification

Experience

Essential

Demonstrable experience of partnership working. Demonstratable experience facilitating network groups. Demonstratable experience of gaining and interpretating feedback from stakeholders.

Desirable

Experience of partnership working/collaborating with various organisations. Experience of stakeholder development.

Skills and Knowledge

Essential

Excellent verbal communication skills. Demonstrable experience of excellent active listening skills. Ability to prioritise work tasks and develop effective work streams. Awareness of the barriers facing adults and young people in stopping smoking or similar Excellent organisational/time management skills. Positive and Can Do attitude. Non-judgemental, friendly and approachable Excellent IT skills including Microsoft office. Excellent team player and able to work autonomously and use own initiative. Confident and outgoing yet approachable and willing to take direction.

Desirable

Good knowledge of working with adult or young people in a health-related project. Knowledge of strength-based approaches to working with people. Knowledge of asset-based community development. Understanding of, or willingness to learn about, whole systems approach within healthcare.

Job Specific Requirements

Essential

The ability to travel independently across Dudley. Work flexibly and adapt to suit service need.

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