Team Leader/support Worker

7 months ago

Dudley, United Kingdom True Supported Living Full time

**Hours of Work**: Zero Hours Contract / Full time

**Role Summary**

True Supported Living considers the position of a Team Leader to be one of considerable responsibility and confidentiality. The post holder will be expected to show judgement and initiative at a level which is commensurate with this expectation. You will support the Service Manager and Deputy manager to deliver high quality support to the children and young people living within the service. You will demonstrate the ability to build on the well-established principles and practice standards existing within True Supported Living home and proactively contribute to the continuous improvement of these standards.

As the team leader, you will support the Service Manager to ensure that the service meets regulations and the Ofsted Led Quality standards and that as the Team Leader you ensure a high level of compliance against these standards.

Working in conjunction with the Service Manager and Deputy manager to lead a small team of Support Workers. As a Team Leader Worker, you will act as ambassadors for the organisation and will understand the importance of working in partnership with their team and external professionals. You will adopt a proactive approach to ensure positive relationships and good practices are established and maintained within the team, local authorities, and other stakeholders. You will assist the manager to promote, lead, and support practice development within the team and provide coaching and mentoring to team members. In absence of the manager, you will provide supervision, on a

one to one or group basis which will support and motivate the development of good practice.

**Responsibilities**

As the Team leader, you will support the Service manager to ensure that the home meets regulations to a high standard.

You will be required to carry out a range of duties within your role. The key responsibilities are detailed below but there will be other duties consistent with the role that you may be requested to undertake by your Service Manager.

▪ Ensure that all services are delivered within the framework of True Supported Living core values and in line with TSL policies and Procedures.

▪ Ensure maintenance of the building is raised to the Service Manager.

▪ Coordinate tasks associated with the turnaround of resident rooms.

▪ To assist the Manager to ensure young people's weekly planners, weekly reports are completed satisfactorily, quality checked and sent to the social worker within a time frame.

▪ To assist the Manager in Liaising with external professionals, individuals and families as required to ensure that the needs of the young people supported are reviewed regularly and plans developed so that we continue to meet their needs.

▪ To assist the Manager to plan, manage and lead shifts ensuring young people are kept safe and engaged throughout the day.

▪ To ensure all policies and procedures, as well as risk assessments, are always adhered to, review care plan, carry out risk assessment and do weekly report

▪ To ensure that all staff are familiar with Policies and Procedures regarding the care of young people, as well as subsequent guidance (copies available in the homes office in electronic and paper form).

▪ Ensure health and safety requirements are met within services and comply with Health & Safety Legislation.

▪ To ensure education is promoted and supported and that each young person’s education, training, and employment attendance in education is maintained.

▪ To be instrumental in overseeing the development, monitoring and implementation of the individual young people’s care plans and case files.

▪ To assist the Manager to promote team development and effective team working through effective induction, practice related supervision, development planning, objective setting, coaching, and mentoring.

▪ Work within a team, supporting colleagues and attending team meetings, recording and sharing information appropriately and confidentially.

▪ Responsible to support the manager across 3 homes in 3 different locations.

▪ To be on call as scheduled by the manager

▪ Undertake administrative tasks as required e.g., in relation to staff records, rotas.

▪ management of returns and maintaining records, as required.

▪ To be flexible in hours of work to complete tasks as required.

▪ To ensure that all staff act in a professional manner.

▪ To ensure that all staff are familiar with and follow Local Authority Child Protection Procedures and True Supported Living Children’s Homes ‘Safer Caring and Child Protection Procedures’.

**Own Development**

To continuously review own performance and development needs to assist growth and development by;
- Participating in open two-way dialogue during Performance
- Management meetings agreeing on task and development objectives and reviewing these and overall performance against the competency framework and skills profile for

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