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Room Service Manager

2 months ago

London, United Kingdom Broadwick Soho Full time

We are looking for an In Room Dining Manager to join the team @Broadwick Soho

Why us?



We are bringing the spirit of
Soho to life in a glorious hotel. Join us for the opportunity to be part of a
like-minded community of individuals from various backgrounds, opening a new and
exciting hotel, restaurant and rooftop dining bar in the heart of Soho.



We are
enthusiastic, generous, respectful and committed to delivering exceptional and
brilliant service to other colleagues and guests. We also enjoy and take immense
pride, in doing so. The way we treat others is how we would like to be treated
ourselves and is at our core.



We want our
hotel to reflect Soho in all its glory. We praise diversity, inclusion and
forward-thinking. If you love
people and create new memories for them through personalised service and
diligence; we look
forward to receiving your application - apply now.



 What is in it for you?

    • Inclusion in the Tronc scheme which includes Rooms and F&B service charge
    • 30 days holiday inclusive of bank holidays increasing with the length of service 
    • Pension scheme, season ticket travel loan, cycle-to-work scheme 
    • Great food and drink during your shift 
    • Designer outfits that represent our spirit and personality that are fresh and ready for your shift 
    • Support from our Employee Assistance Programme and wellbeing initiatives 
    • Great incentives including refer a friend bonus (£1000 for chefs & £500 for all other roles) 


Why You?



As a Manager at Broadwick
Soho team, you will drive the idea of being a glorious hotel that embraces the
spirit of Soho, alongside making our guests feel as comfortable as we do
through our beliefs of being independent, embracing, generous and exquisite.



As In Room Dining Manager, you will be managing the room service team, leading by
example and ensuring that the orders are delivered to guests’ rooms, in a
professional, efficient and timely manner. You will be working
closely with cleaning and the kitchen teams, ensuring that the Broadwick guests
will be served to the best of the team’s ability to make the guests’ experience
as memorable as possible. The In Room Dining Manager is also responsible for the in room mini bars and guest in room amenities. You will be looking
after the Room Service team while working adjacently with other F&B and
Kitchen colleagues to provide our guests with their orders, ensuring any dietary
requirements have been followed and accommodated accordingly.



What do we need from you?



  • Experience in In Room Dining or management within a 5*
    luxury or lifestyle hotel
  • Exceptional
    organizational skills with the ability to prioritise effectively
  • Great
    attention to detail
  • Ability
    to work under pressure.
  • Excellent
    verbal and written communication skills
  • Ability
    to work a room service shift patterns including evenings and weekends


If you are interested in
collaborating with us, please apply online or on our website:
broadwicksoho.com/career.



Kindly note, we do not accept
any applications directly. Broadwick Soho is committed to responding to every
single application.



However, due to the high volume
of applications, please allow us two weeks to review and respond.



All applicants must be eligible
to work in the UK.