Patient Services Administrator

2 weeks ago


Ipswich, United Kingdom Nuffield Health Full time

Patient Services Administrator (Bank)
Ipswich Hospital | Customer | Bank - Ad hoc
£12.01 per hour

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Are you a confident and customer-focused administrator, who's passionate about great customer service? Then you could be just who we're looking for. Join the nation's largest Healthcare Charity and be part of a talented team, doing incredible work to shape the health of the nation.

As a Patient Administrator at our Ipswich Hospital, you're able to manage, appraise and interpret the data. What's more, you know how to present this in a timely and professional manner. Ideally, you have an NVQ Level 2 in Business and Administration or equivalent, but this isn't essential.

As an Patient Administrator, you will:

  • Handle enquiries and general queries.

  • Will be required to greet and attend patients for Radiology, Physio and OPD appointments, making sure all patient information is correct

  • Deal with enquiries from patients, Consultants, GPs and secretaries

  • Arrange appointments

  • Put your strong IT and keyboard skills to work

  • Maintain and update databases

  • Provide a range of secretarial services and diary management

Previous Healthcare Admin experience will be an advantage.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. This includes holiday in line with the working time directive, access to our pension scheme and discounted gym membership at £15.00 a month.

Nuffield Health Ipswich Hospital

Set in over 19 acres of private woodland, Nuffield Health Ipswich Hospital is a haven of tranquillity and repose. Only private patients are treated at Nuffield Health Ipswich Hospital, making us the only purely private hospital in East Anglia and the first within the Nuffield Health Hospitals group. We are currently registered with the Care Quality Commission for 60 beds, with areas of specialty in cataract, cosmetic, gynaecology, imaging & radiology, orthopaedics and urology & men's health Ipswich has a CQC (Care Quality Commission) rating of good.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Please inform your line manager if you are applying internally.



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