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Receptionist - Patient Care Specialist

2 months ago


Ipswich, Suffolk, United Kingdom Cardinal Medical Practice Full time

About Us

Cardinal Medical Practice is a leading healthcare organization dedicated to providing high-quality patient care and services. We are seeking a highly motivated and organized Receptionist to join our team.

Job Summary

The Receptionist will be responsible for providing exceptional patient care and administrative support to our patients and staff. This includes greeting patients, answering phone calls, and handling patient inquiries in a professional and courteous manner.

Main Responsibilities

• Ensure patients are dealt with in an efficient and pleasant manner

• Check in patient arrivals for pre-booked appointments

• Respond to patient inquiries and provide information as needed

• Book appointments and manage patient records

• Receive and record messages from other agencies

• Update patient records with missing information

Requirements

• Previous experience in a healthcare setting or administrative role

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer

• Competitive salary and benefits package

• Opportunities for professional growth and development

• Collaborative and supportive work environment