Medical Receptionist

4 weeks ago


Ipswich, Suffolk, United Kingdom Cardinal Medical Practice Full time

Job Summary

We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Cardinal Medical Practice. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare professionals.

Main Responsibilities

• Ensure patients are dealt with in an efficient and pleasant manner

• Checking in patient arrivals for pre-booked appointments

• Respond to enquiries from patients attending reception

• Booking of Nurse, Health Care Assistant and Physio appointments (face to face or telephone)

• Book appointments and deal with the administration relating to private medicals, HGV and DVLA medicals etc

• Receive and record messages from other agencies

• Record and update patient records with missing information such as mobile phone numbers and other registration details, missing QOF data

• Take opportunities as appropriate to remind patients to book checks, for example chronic disease annual reviews, childhood immunisations, cervical screening

Requirements

• Previous experience in a general practice or NHS setting is desirable

• Previous experience in reception or administrative roles is also desirable

What We Offer

• A supportive and dynamic team environment

• Opportunities for professional development and growth

• A competitive salary and benefits package


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