Medical Receptionist
4 weeks ago
Job Summary
We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Cardinal Medical Practice. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare professionals.
Main Responsibilities
• Ensure patients are dealt with in an efficient and pleasant manner
• Checking in patient arrivals for pre-booked appointments
• Respond to enquiries from patients attending reception
• Booking of Nurse, Health Care Assistant and Physio appointments (face to face or telephone)
• Book appointments and deal with the administration relating to private medicals, HGV and DVLA medicals etc
• Receive and record messages from other agencies
• Record and update patient records with missing information such as mobile phone numbers and other registration details, missing QOF data
• Take opportunities as appropriate to remind patients to book checks, for example chronic disease annual reviews, childhood immunisations, cervical screening
Requirements
• Previous experience in a general practice or NHS setting is desirable
• Previous experience in reception or administrative roles is also desirable
What We Offer
• A supportive and dynamic team environment
• Opportunities for professional development and growth
• A competitive salary and benefits package
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