Veterinary Practice Manager

3 weeks ago


Ipswich, Suffolk, United Kingdom CVS Group Plc Full time

Head Veterinary Receptionist

We are seeking a highly skilled and experienced Head Veterinary Receptionist to join our team at CVS Group Plc.

The successful candidate will be responsible for providing exceptional customer service to our clients and their animals, while also managing the reception team and staff rotas.

Key responsibilities will include:

  • Answering phone calls and responding to emails in a timely and professional manner
  • Booking appointments and registering new clients
  • Completing insurance forms and handling medications
  • Providing a warm and welcoming experience to clients arriving at the clinic
  • Managing the reception team and staff rotas

The ideal candidate will have excellent communication and organisational skills, as well as strong leadership skills. Previous experience in a veterinary reception role is essential, and experience managing teams will be highly beneficial.

We offer a competitive salary of £26,000 per annum, depending on experience, and access to our Client Care Hub for training and development opportunities.


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