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Senior Clerical Officer

3 months ago


Portadown, United Kingdom Brook Street Full time

Brook Street (UK) Ltd are delighted to be working on behalf of one of the biggest Public Sector Organisation's that specialise in the delivery of educational support and youth services across Northern Ireland.

Our reputable client is seeking a Senior Clerical Officer to provide administrative and clerical support within the Autism Advisory and Intervention Service, (AAIS) based in Lurgan on a temporary full-time basis. This role is set to last until December 2024 initially and may be reviewed for extension if required.

Our clients Strategic Mission:

  • Meet the LEARNING needs of our children and young people
  • Provide EXCELLENT education support services
  • Develop ALL OUR PEOPLE to carry out their jobs successfully
  • Manage our RESOURCES efficiently and effectively
  • NURTURE LEADERSHIP across EA to give clear direction in a dynamic and complex environment


As Senior Clerical Officer, you will provide an effective first point of contact support structure to the Autism Advisory and Intervention Service regarding administration, liaison with parents, guardians, and public body stakeholders such as Schools and Teachers.

It is essential and a key function to the role that you be proficient in Microsoft Packages such as Excel, Outlook, and Word for daily Word processing duties.

SUCCESSFUL APPLICANTS MUST:

  • Hold Five GCSEs at Grade C or above or equivalent (including English Language or equivalent)
  • Hold at least 1 year`s suitable Clerical and/or administrative experience with sound knowledge of Microsoft Office Suite
  • Be a self-starter who possesses a positive, empathetic, and friendly can-do attitude as first point of contact for the service


SUCCESSFUL APPLICANTS WILL:

  • Provide administrative support in relation to all aspects of the work of the programme using the full range of IT equipment including word processing/typing, databases, spreadsheets, email, fax, intranet, and internet facilities.
  • Support in undertaking comprehensive research and investigations as required.
  • Assist in the collation of factual data and statistical information from various sources to support the work of identified officers within the service.
  • Prepare letters, minutes, notes, and other clerical support to officers as appropriate and as directed by the programme manager.
  • Use initiative, tact, and diplomacy in responding to queries, issues and problems which arise within the section in the absence of the programme manager.
  • Order and monitor supplies of stationery and office requisitions for all staff within the section along with diary management of stakeholders.
  • Be responsible for maintaining efficient recording and filing systems within the service as directed by the programme manager.
  • Professional and effective telephone techniques along with good oral and written communication skills.
  • Work as part of a busy team with excellent communication and organisational skills.


YOU WILL BENEFIT FROM:

  • Full training and induction
  • Competitive rates of pay
  • Accrue holiday hours as you work
  • Brook Street (UK) Ltd back-office support and mentoring

At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.

Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you.


Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.


The rate of pay is £12.52 per hour and the hours of work are 0900-1700 Monday to Friday; 36 hours per week.

If you would like to apply for this role, please forward your CV via the 'Apply' link today.