Team Administrator

2 weeks ago

Whitstable, United Kingdom Kent Community Health NHS Foundation Trust Full time

Job summary

his is an exciting opportunity for an experienced administrator to bring their enthusiasm and a flexible approach to work as a part timeTeam Administrator, for our Community Nursing Teams.Focusing on providing an efficient and responsive administrative service, supporting our existing network of administration staff byproactively approaching daily tasks. This valuable role will enable our senior clinicians to dedicate time to additional clinical visits,directly impacting patient care and improving patient experience.Essential skills for this role include:- Accurate typing and keyboard skills, for note-taking and data inputting- Excellent verbal and written skills- Organisational skills and attention to detail- Proficiency in Microsoft packages (Word, Excel, Power point)- Experience of NHS IT systemsThis is an office-based role, 30 hours per week and the post-holder will be required to travel and work between the Whitstable &Faversham sites

Main duties of the job

The post-holder will be involved in a variety of interesting duties, some of which may include:

o Create agendas and take minutes for Team/MDT meetingso Arrange servicing of medical deviceso Assist patients to complete patient experience surveyso Use of patient records system (RIO) to pull reports, send patient letters and assist the clinical Assistance with HR processes, including completing leavers forms, annual leave calculations management of personnel files andpreparation for induction of new starterso Preparing documentation for legal requestso Updating the roster system (eRoster)o Sharing team data dashboard using systems such as Power BIo IT requests, ordering of equipment and stock control using systems like Business World and Supply Chaino Diary management of team members for one to ones, appraisals and team meetingso Coordination of team training

Additional Working Pattern: 30 hours (working pattern to be agreed)

About us

Rated 'outstanding' by the CQC, we've got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent

We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences

We ask for information about your protected characteristics on our application forms. This isn't visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission

The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work

As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won't involve sacrificing time for personal interests or family commitments. We'll support you to work flexibly in a way that will suits us both

See where you can go with KCHFTcareer pathways

Job description

Job responsibilities

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

Find out more about the community difference here.

Good luck We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.

Person Specification

Qualifications

Essential

Level 3 qualification ( 2 A/AS levels, NVQ level 3, BTEC diplomas, certificates and awards, international Baccalaureate diploma) or equivalent demonstrable experience.

Desirable

NVQ Level 3 Business Administrator, Customer Service Specialist or Team Leader or Supervisor.

Experience

Essential

Administrative experience. Experience of team working and versatility to take on a variety of tasks.

Desirable

NHS administrative experience. Experience of handling confidential information. Supervision of staff. Experience of working with members of the public.

Knowledge

Essential

Advanced knowledge and understanding of Microsoft Office packages Outlook, Word, Excel and Power point.

Desirable

Understanding of health and social care sector, including working knowledge of NHS structures, policies and processes.

Skills & Abilities

Essential

Excellent interpersonal and verbal communication skills both on telephone and in person with patients, members of the public and colleagues. Excellent written communication skills. Ability to communicate and work effectively with a wide range of people from different backgrounds at all levels of seniority. Excellent attention to detail, accuracy and organisational skills.

Desirable

Ability to record accurate minutes of meetings and present to a high standard. Ability to concentrate and focus on diverse tasks whilst dealing with frequent interruptions.

Personal Attributes

Essential

Friendly and approachable manner. Ability to apply a logical approach to identify key or underlying issues in difficult situations and use initiative to solve problems. Ability to be patient and tolerant especially when discussing complex information. Ability to be innovative and objective as well as logical in resolving problems. Ability to prioritise and maintain a high level of performance and meeting of deadlines even when faced with conflicting priorities.

Desirable

Possess a willingness to learn.

Ability to Manage

Essential

Ability to maintain discretion and confidentiality at all times. Ability to plan and organise own workload without direct supervision.

Desirable

Ability to cope with pressure during busy periods and act in a professional manner at all times.

Additional Requirements

Essential

Driving licence and access to a vehicle.

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