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Sleep Co-Ordinator
4 weeks ago
Job summary
Band 3 Sleep Unit Co-Ordinator
The post holder is required to provide administrative support within the department with specific responsibilities for booking and confirming appointments on Patient Centre.
Ideally you should enjoy working as part of a team to support the delivery of a quality service and be confident with the use of Microsoft office packages including; Word, Excel, PowerPoint.
Previous applicants need not apply.
Main duties of the job
Examples of responsibilities:-
To support the Senior Co-Ordinator and ensure efficient and responsive booking of appointments, including overnight, consultant, home diagnostic and CPAP set up appointments.
Manage admin office telephone, booking inpatient and outpatient appointments, dealing with queries demonstrating an excellent telephone manner and ability to multitask.
Agree and confirm admission dates for diagnostic studies, treatment and outpatient follow up.
To be responsible for proactive and efficient organisation of allocated clinics ensuring that patients are booked into the most appropriate sessions.
About us
Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.
A centre of excellence, with an international reputation for pioneering advanced techniques and treatments. Everything we do is informed by out passion for providing the highest quality care and the best clinical outcomes.
At QVH we are proud of our achievements and our specialist services continue to record excellent outcomes for patients. We regularly received excellent results from patient satisfaction surveys and on average 98% of inpatients say they would recommend the hospital for their family or friends.
Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.
Job description
Job responsibilities
See attached JD
A varied and interesting role, ensuring that the diagnostic office runs efficiently.
Person Specification
Qualifications
Essential
Maths and English GCSE or equivalent
Desirable
Patient Centre experience
Experience
Essential
Working within an administrative healthcare environment or with general public
Skills
Essential
Good understanding of Word, Excel & Outlook Knowledge of patient confidentiality and Data Protection Act Able to prioritise and manage own workload Accurate data entry
Desirable
Advance keyboard skills
Attributes
Essential
Able to work under pressure and on own initiative Flexible approach to hours and work-
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