Project Support Officer

4 weeks ago


East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time

The Project Support Officer will play a key role to contribute to the development of the trust’s refreshed strategy and will support on a range of Trust-wide strategic projects and quality improvement plans. The post holder will ensure a consistent approach to strengthen the Trust's capacity for strategy development, support the mobilisation of a quality improvement approach and provide support on key work programmes.

The post holder will need to work closely and supportively with all levels of staff across the trust, in clinical, training and corporate services. In addition, the post holder will liaise with appropriate external stakeholders at all levels (including commissioners and providers) as required.

Where projects or work streams overlap with, or are required to transition into, business-as-usual activities being carried out by existing teams, the post holder will work alongside the Deputy Director of Improvement and Strategy to ensure that there is clarity in relation to roles, responsibilities and accountability.

Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise. Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services. Patients consistently rate QVH amongst the top hospitals in the country for quality of care.

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

Responsible for the management, development and production of project reporting and management, liaising with internal all trusts staff including: business intelligence and finance departments.

Arrange and support organisation of meetings, workshops, forums as required.

Provide project support to the changing agenda of trust strategic priorities, taking an intelligent and agile approach to this highly dynamic area.

Provide project support for the effective delivery of trust wide strategic change and improvement programmes such as quality improvement staff engagement work streams, both internally and externally, and other delegated work streams.

Support development of strategy related documents as request.

Lead on reporting and updates for project management data required internally and externally.

Co-ordinate agreed internal and external work programmes including trust strategy development and implementation.

Develop new performance reporting using a range of information systems and draft reports for board/ committees as required.


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