Admin Assistant to Ipact and Safeguarding

3 weeks ago


East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time

To provide secretarial and administrative support to the Infection Control and Safeguarding team. Reporting to the Lead Infection Control Nurse and working closely within a team of Secretaries and Executive Assistants in order to ensure the delivery of the services. To work flexibly and to provide and receive confidential and sensitive information written, aural or verbal, to be exchanged with patients/clients, relatives, staff or external parties.

Accurate audio typing of complex and sensitive clinical information and administration of Nursing and Quality meetings in order to support the division using digital dictation and word processing systems for a substantial proportion of working.

Take brief notes, minutes and action points in a range of local team meetings.

Develop and maintain a sound knowledge of Patient Administration Systems including. Patient Centre and Excel/access data bases.

To organise meetings, prepare agendas and supporting papers, ensuring timely distribution, take minutes and distribute in a timely manner, manage follow-up actions and record information as required, liaising with individuals at all levels both internal and external to the organisation.

Develop and maintain a sound knowledge of medical terminology, tests, symptoms and procedures.

Ensure telephone enquiries are dealt with in a confidential, professional, tactful, sympathetic and timely manner. Recording messages, prioritising and relaying information and responding to queries personally where appropriate.

To undertake preparation of correspondence, reports, presentations and co-ordinate reports, gathering and formatting information from a number of sources and according to agreed deadlines.

Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise. Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services. Patients consistently rate QVH amongst the top hospitals in the country for quality of care.

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

To provide secretarial and administrative support to the Infection Control and Safeguarding team. Reporting to the Lead Infection Control Nurse and working closely within a team of Secretaries and Executive Assistants in order to ensure the delivery of the services.

Please refer to attached detailed job description.


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