Current jobs related to Customer Accounts Advisor - Stretford - RAC

  • Customer Service Advisor

    4 weeks ago

    Stretford, United Kingdom Get Recruited (UK) Ltd Full time

    CUSTOMER SERVICE ADVISOR FULLY REMOTEUPTO £30,000 + GREAT BENEFITS + TRAINING AND DEVELOPMENT THE OPPORTUNITY: Get Recruited are working with a highly reputable business who are looking for a Customer Service Advisor to join their growing team. This is a fantastic opportunity to join a supportive business who offer fantastic career prospects and long-term...

  • Customer Account Handler

    3 weeks ago

    Stretford, United Kingdom Jobwise Ltd Full time

    Working for a global logistics company as a Customer Care Advisor/ Customer Account Handler to join their vibrant team in Manchester. The ideal candidate will be customer focused and enjoy interacting with people on a daily basis. The Customer Service Team would welcome an outgoing, proactive and engaging person with excellent communication skills. If this...

  • Customer Experience Advisor

    1 month ago

    Stretford, United Kingdom Search Full time

    Customer Experience AdvisorLocation: South ManchesterSalary: £33,000 Basic Salary | OTE £65,000 Are you a dynamic and motivated professional looking for an exciting opportunity in customer experience? Join our industry-leading company as a Customer Experience Advisor in South Manchester! About the RoleAs a Customer Experience Advisor, you will play a vital...

  • Customer Service Advisor

    1 month ago

    Stretford, United Kingdom X1 Lettings Full time

    Customer Service Advisor / Call handler X1 Sales and Lettings in Media City are looking to recruit Customer Service Advisors on a fixed term temporary basis to join our Media City Branch a 3 month contract, with an immediate start until November/December. Your Role with us:The role of the the Customer Service Advisor is primarily a Call Handling role where...

  • Customer Bookings Advisor

    4 months ago

    Stretford, United Kingdom Richard Abson Group Full time

    Role - Customer Bookings AdvisorLocation - ManchesterSalary - £24,000 OTE £28,000Richard Abson Group are assisting a main car dealership group in finding them a Customer Bookings Advisor for their contact centre.Your role will be to book customers vehicles in for service, maintenance, or repair work. You’ll be maintaining a good rapport with the customer...

  • Customer Service Advisor

    3 weeks ago

    Stretford, United Kingdom Search Full time

    Customer Service Advisor Location: Manchester City CentreSalary: £24,735 basicBonus: Uncapped (Expected earnings of £30,000 with bonus)Hours: Monday to Thursday 10am - 5:30pm, Friday 10am - 4pmContract: Full time, permanent contractHolidays: 25 days holidays + bank holidays (option to purchase / sell 5 holidays per year) + additional leave during other...

  • Customer Support Advisor

    1 week ago

    Stretford, United Kingdom HSS Hire Group Full time

    As a Customer Support Advisor with us, you'll be an integral part of a dedicated team that focuses on delivering outstanding customer service. Your primary responsibilities will include handling tasks in a timely manner, strong accurate communication when handling customer's details all while providing outstanding customer service and exceeding our...

  • Christmas Customer Advisor

    4 weeks ago

    Stretford, United Kingdom Boots Remote Work Freelance Full time

    Christmas Customer AdvisorJoining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience, or you have experience with retail and you’re looking for a new challenge.Whilst this is a temporary contract, there could be the potential for a permanent role later depending on...

  • Customer Service Advisor

    4 weeks ago

    Stretford, United Kingdom Halecroft Recruitment Full time

    Currently recruiting for a Customer Service Advisor - Permanent (Office based) for our client based in Trafford Park. Great opportunity to work for a very successful eCommerce business. Working between 3 brands, providing a high level of Customer Service… 50% email correspondence 50% telephone  Dealing with incoming calls from customers First point...

  • Customer Advisor

    4 months ago

    Stretford, United Kingdom TUI Full time

    Crystal Ski Holidays is the UK&I most recommended ski company. For us the mountain is everything - we love it as much as our customers do. We’re enthusiastic, fun, approachable and experts on ski. We work hard for our customers to ensure they can easily choose, book and experience the best possible holiday for them As a Customer Advisor, you’ll be a...

  • Customer Advisor

    4 months ago

    Stretford, United Kingdom TUI Full time

    Crystal Ski Holidays is the UK&I most recommended ski company. For us the mountain is everything - we love it as much as our customers do. We’re enthusiastic, fun, approachable and experts on ski. We work hard for our customers to ensure they can easily choose, book and experience the best possible holiday for them As a Customer Advisor, you’ll be a...

  • Customer Service Account Manager

    10 hours ago

    Stretford, United Kingdom Platinum Recruitment Full time

    Customer Service Account Manager £24,000 + Bonus MCC Monday to Friday (No weekends) This is a business that operates within the Finance Sector offering advice & support to customers to overcome difficulties with debt. This is the perfect opportunity for an individual who is all about delivering an exceptional service, able to self-manage their own workload...

  • Customer Care Support Advisor

    3 weeks ago

    Stretford, United Kingdom Ticketmaster Full time

    Location: Manchester, UK Division: Ticketmaster UK. Line Manager: Team Manager (Contact Centre) Contract Terms: Permanent, 35 hours per week. THE TEAM The Contact Centre Team is responsible for guiding our customers through the entire events process, assisting with queries and requests - before, during and after the show. The team deals with an array of...

  • Out of Hours

    4 months ago

    Stretford, United Kingdom Manpower UK Full time

    Salary: £12.10 per hour (Living Wage Employer)Shift Uplift: £400 per monthLocation: Capgemini, Inverness or NairnHours: Night shifts are 1800 - 0700 and Day shifts are 0700 - 1800 Typical shift pattern is a 3-week rotation:Week 1: Mon - Off, Tues - Off, Wed - Off, Thu - Night, Fri - Night, Sat - Night, Sun - NightWeek 2: Mon - Off, Tues - Off, Wed - Off,...

  • Parts Advisor

    3 months ago

    Stretford, United Kingdom Command Full time

    Parts Advisor - Manchester - Global PLC Employer - 45 hours per week - Fantastic Progression potential Our client is a global powerhouse within the automotive industry, with almost 15,000 employees worldwide you will be part of a large but cohesive company. You will be working with a friendly team at their site in Manchester. As a Parts Advisor, you will...

  • Customer Account Handler

    3 weeks ago

    Stretford, United Kingdom Kinaxia Logistics Limited Full time

    Monday - Friday 40 hours per week 9am - 6pm Competitve salary, dependant on experience AKW Global Logistics are looking to recruit a Customer Account Handler to join their vibrant team in Manchester. The ideal candidate will be customer focused and enjoy interacting with people on a daily basis. The Customer Service Team at AKW would welcome an outgoing,...

  • Customer Account Handler

    5 days ago

    Stretford, United Kingdom CV-Library Full time

    Monday - Friday 40 hours per week 9am - 6pm Competitve salary, dependant on experience AKW Global Logistics are looking to recruit a Customer Account Handler to join their vibrant team in Manchester. The ideal candidate will be customer focused and enjoy interacting with people on a daily basis. The Customer Service Team at AKW would welcome an outgoing,...

  • Legal Customer Service Advisor

    4 weeks ago

    Stretford, United Kingdom G2 Legal Limited Full time

    A Leading Manchester law firm is currently looking to recruit a Customer Service Advisor to work within the firm’s client services team. This is a telephone-based role and you will be required to have excellent communication skills.  You will be working within a busy team where you will be liaising with new clients, taking initial information and...

  • Collections Advisor

    4 months ago

    Stretford, United Kingdom HSS Hire Group Full time

    **Join Our Dynamic Finance Team in Manchester Trafford Park!** Are you ready to kickstart your career in finance? We're excited to announce upcoming interviews for entry-level Collections Advisor roles in our fantastic Finance Shared Service Centre. If you're a go-getter, thrive in a fast-paced environment, and love a challenge, this opportunity is for...

  • Crystal Hub Customer Advisor

    4 months ago

    Stretford, United Kingdom TUI Group Full time

    Stretford, United Kingdom- - 126523- - Onsite- - Permanent- - Full Time- - 37.5Crystal Ski Holidays is the UK&I most recommended ski company. For us the mountain is everything - we love it as much as our customers do. We’re enthusiastic, fun, approachable and experts on ski. We work hard for our customers to ensure they can easily choose, book and...

Customer Accounts Advisor

4 months ago

Stretford, United Kingdom RAC Full time

RAC have a new opportunity within their Billings & Collections Team. We are currently looking for a  Customer Accounts Advisor  to join us at our new  Salford Quays  location. This  permanent, full-time role  will be delivered on a flexible hybrid model of working three days from home and two days in the office.

Reporting into the Billings & Collections Team Manager this roles core function will be to take responsibility for managing and optimising the financial performance of RAC by ensuring the timely and accurate billing of customers and the efficient collection of outstanding balances.

What You’ll Do… As well as being responsible for the timely and accurate preparation and delivery of invoices and statements for an assigned portfolio of customers. You will also oversee;

Deliver on KPIs including individual/team/departmental collectable debt and aged provision targets. Follow established departmental collection processes, including, appropriate and targeted communication with customers regarding payments. Monitor customer accounts for overdue payments and pro-actively contact customers to negotiate payment arrangements and resolve payment issues. Provide an excellent customer experience by investigating and addressing customer enquiries and concerns. Process customer card payments over the telephone as well as setting up and managing direct debit authorities through the accurate entering of data into the relevant payment platforms. Develop a good working knowledge of RAC’s financial platform, Agresso and be able to allocate and reconcile received payments and interpret accounts to understand historical transactions and respond to queries.


What You’ll Need…
 Possessing experience in working in a billing and collections, accounting, customer service or finance function whilst having a good working knowledge of FCA and financial compliance procedures would be beneficial, along with the following;

Experience of working to individual, team and departmental targets. An understanding of financial principles and billing software. Ability to build relationships and communicate effectively with customers. Detail oriented with a high level of accuracy in data entry and record keeping. Ability to work to tight deadlines and prioritise your own workload. Computer literate with a good working knowledge of MS Office applications. Understanding of different payment methods including credit card, BACS, direct debit and cheques.

In return, we offer …
At RAC, our colleagues do whatever it takes to help our customers. And we believe in rewarding you in return. As well as a competitive salary, you’ll have all these extra benefits:

FREE RAC Ultimate Complete Breakdown Service from Day One. 25 days annual leave entitlement plus bank holidays. Option to join RAC’s Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings. 2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover through our flexible benefits offering. Family leave support including paid time off, flexibility and resources to help balance work and family commitments. Confidential personal support service, available 24 hours a day every day of the year for you and any family members ages 16+ in your household. Car salary sacrifice scheme – after 12 months of employment, where you’ll enjoy significant tax savings, including electric vehicle options. Access to Orange Savings, our online discounts portal offering 1000’s of savings on high street retailers, supermarkets, holidays, tech and much, much more. FREE onsite parking.

When you join us you will automatically be opted into our Colleague Share Scheme, called ‘Owning it together’. This is a unique opportunity for our colleagues to get rewarded for the outstanding work they deliver, to share in the future success of the RAC and is no ordinary work benefit, incentive, or bonus