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Customer Service Advisor

2 months ago

Stretford, United Kingdom Get Recruited (UK) Ltd Full time

CUSTOMER SERVICE ADVISOR FULLY REMOTEUPTO £30,000 + GREAT BENEFITS + TRAINING AND DEVELOPMENT

THE OPPORTUNITY:

Get Recruited are working with a highly reputable business who are looking for a Customer Service Advisor to join their growing team. This is a fantastic opportunity to join a supportive business who offer fantastic career prospects and long-term developmentTHE ROLE:

  • Start to end management of customer journey.
  • Assist with daily administrative duties.
  • Oversee the entire order process for B2B clients ensuring accuracy, order entry, invoices and post order queries.
  • Set up and manage the client accounts.
  • Maintaining business relationships and keeping in regular contact with clients.
  • Conduct client onboarding calls via Zoom/Teams, welcome new clients and represent the company.
  • Be the main point of contact for clients, assist with any enquiries.
  • Present presentations to customers.

THE PERSON:

  • Must have high admin and sales experience.
  • Have experience within a customer focused, Sales Advisor, Sales Support, Sales Representative, Customer Service, Sales and Customer Service Administrator or similar type or role
  • Strong Microsoft skills as well as CRM/CMS.
  • Must be confident in having client video calls.
  • Excellent organisation skills.
  • Experience in order processing and basic invoice experience.
  • Able to speak a European language is a bonus.

Get Recruited is acting as an Employment Agency in relation to this vacancy.