Crystal Hub Customer Advisor

3 weeks ago

Stretford, United Kingdom TUI Group Full time

Stretford, United Kingdom-
- 126523-
- Onsite-
- Permanent-
- Full Time-
- 37.5Crystal Ski Holidays is the UK&I most recommended ski company. For us the mountain is everything - we love it as much as our customers do. We’re enthusiastic, fun, approachable and experts on ski. We work hard for our customers to ensure they can easily choose, book and experience the best possible holiday for them
- As a Customer Advisor, you’ll be a Brand Ambassador bringing our products and service to life with a fun approach whilst using your own experience and expertise. You’ll help our customers every step of the way to ensure their expectations are met by answering questions, offering speedy solutions through a variety of contact methods.
- This role will be based at the Manchester Chill Factore; however, you’ll also act as overflow champion to our Customer Contact Centre. Joining us will not only provide opportunities for you to carve out a career in a fun and challenging environment but the benefits of being part of an exciting global team.

**ABOUT THE JOB**
- Provide honest, expert advice and suggestions when helping customers choose their holiday and support them throughout their Crystal journey
- You’ll work closely with teams from across the business as the ‘voice’ of our customers, and actively suggest recommendations for change
- You’ll ensure you are up to speed with our product, sharing your own stories and using your initiative to ensure you are an expert in our holidays
- If things don’t go to plan, you’ll be confident to discuss, investigate and resolve any question or complaint
- You’ll enjoy change and challenges; taking on tasks to help out where needed

**ABOUT YOU**
- Excellent customer service skills
- Strong commitment to achieve targets and overcome challenges
- Team player who engages and collaborates at all times with customers and colleagues
- An organised individual who takes pride in their work and responsibility of their own development
- Ability to use initiative to proactively spot and resolve potential problems
- Passion to work within tourism, although travel experience is not essential
- Have a keen interest in skiing or snowboarding with expert knowledge to share with customers
- Confidence to handle multiple contacts and administrative tasks whilst complying with procedures
- Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand
- Shift patterns are shared 4 weeks in advance
- Flexibility to work variable shift patterns each week which could include evening and weekends in line with customer demand. Shift patterns are usually shared 4 weeks in advance.

**ABOUT OUR OFFER**
- Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
- Health and Wellbeing support in five key areas - Financial, Health, Social, Community and Career
- Excellent rates with foreign exchange and discounts with retailers
- Discovery day - time to spend working at a local charity or community
- Pension scheme and life assurance
- We want to be the best-loved holiday company not only for our customers, but for our colleagues too. That’s why we offer a variety of benefits that go above and beyond a competitive salary, so we can help you to live your best life happily at TUI. Click here to find out more.

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA

  • Customer Advisor, Crystal Hub Manchester

    3 weeks ago

    Stretford, United Kingdom TUI Full time

    Crystal Ski Holidays is the UK&I most recommended ski company. For us the mountain is everything - we love it as much as our customers do. We’re enthusiastic, fun, approachable and experts on ski. We work hard for our customers to ensure they can easily choose, book and experience the best possible holiday for them As a Customer Advisor, you’ll be a...

  • Customer Advisor, Crystal Hub Manchester

    4 weeks ago

    Stretford, United Kingdom TUI Full time

    Crystal Ski Holidays is the UK&I most recommended ski company. For us the mountain is everything - we love it as much as our customers do. We’re enthusiastic, fun, approachable and experts on ski. We work hard for our customers to ensure they can easily choose, book and experience the best possible holiday for them As a Customer Advisor, you’ll be a...

  • Customer Advisor

    4 weeks ago

    Stretford, United Kingdom TUI Full time

    Crystal Ski Holidays is the UK&I most recommended ski company. For us the mountain is everything - we love it as much as our customers do. We’re enthusiastic, fun, approachable and experts on ski. We work hard for our customers to ensure they can easily choose, book and experience the best possible holiday for them As a Customer Advisor, you’ll be a...

  • Customer Advisor

    4 weeks ago

    Stretford, United Kingdom TUI Full time

    Crystal Ski Holidays is the UK&I most recommended ski company. For us the mountain is everything - we love it as much as our customers do. We’re enthusiastic, fun, approachable and experts on ski. We work hard for our customers to ensure they can easily choose, book and experience the best possible holiday for them As a Customer Advisor, you’ll be a...

  • Customer Service Advisor

    3 weeks ago

    Stretford, United Kingdom Page Personnel Secretarial & Business Support Full time

    An exciting opportunity for a Customer Service Advisor to join a well established Financial Services business, based in Manchester. You will be working within the customer service team, speaking to existing customers assisting with general queries. Client Details Our client are a well established Financial Services business based in Manchester, they are...

  • Bodyshop Customer Service Advisor

    4 weeks ago

    Stretford, United Kingdom Auto Skills UK Full time

    BODYSHOP CUSTOMER SERVICE ADVISOR   Customer Service Advisor Details: Basic Salary: £25,000 Hours: Monday - Friday, 8.00am - 5.00pm Location: Trafford Park   New vacancy for a Bodyshop Customer Service Advisor to join a busy accident repair centre. As a Customer Service Advisor, reporting to the Body Shop Manager, the main purpose of the job is to deal...

  • Ecommerce Customer Advisor

    3 weeks ago

    Stretford, United Kingdom Page Personnel Secretarial & Business Support Full time

    An exciting opportunity for a Ecommerce Customer Advisor to join a well established e-commerce retailer, based in Manchester. You will be working within the customer service team, speaking to existing customers assisting with general queries. Client Details Our client are a well established Ecommerce retailer, based in Manchester, they are currently going...

  • Customer Bookings Advisor

    3 weeks ago

    Stretford, United Kingdom Richard Abson Group Full time

    Role - Customer Bookings AdvisorLocation - ManchesterSalary - £24,000 OTE £28,000Richard Abson Group are assisting a main car dealership group in finding them a Customer Bookings Advisor for their contact centre.Your role will be to book customers vehicles in for service, maintenance, or repair work. You’ll be maintaining a good rapport with the customer...

  • Customer Service Advisor

    1 month ago

    Stretford, United Kingdom Manpower UK Ltd Full time

    Customer Service Advisor - IT Support - £11 per hour - 35 hours per week, between Monday and Friday, 7 am - 6 pmManpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini based at Trafford Park.As a Customer Service Advisor, you will be the first point of contact for customers.Your...

  • Temporary Customer Service Advisor

    2 weeks ago

    Stretford, United Kingdom Page Personnel Secretarial & Business Support Full time

    This role requires a Temporary Customer Service Advisor who can provide exceptional customer service support for a not-for-profit charitable organisation based in Manchester. Client Details This organisation is a well-established, medium-sized charity dedicated to improving the lives of the local community. With a strong presence in Manchester, it has been...

  • Customer Service Advisor

    2 weeks ago

    Stretford, United Kingdom Godwin Recruitment Full time

    A new opportunity for a customer care professional! Be part of a small, friendly, exceptionally customer focused team who provide healthcare supplies to patients. - Excellent benefits to include 25 days' holiday + bank holidays. - Easily accessible location with free onsite parking available. A leading supplier of healthcare products is recruiting for a...

  • Customer Service Renewals Advisor

    3 weeks ago

    Stretford, United Kingdom Search Full time

    Customer Service Renewals Advisor - Manchester City Centre - £24,000, OTE £30,000 - Monday to Friday 9am - 5:30pm (4pm finish on Friday's) Looking for a new job with fantastic career prospects in Customer Service & Renewals? NO WEEKEND OR LATE SHIFTS! UP TO 45 DAYS PER YEAR HOLIDAY! CENTRAL MANCHESTER LOCATION! The package for Customer Service Renewals...

  • Customer Service Advisor

    1 week ago

    Stretford, United Kingdom 24-7 Recruitment Services Ltd Full time

    Customer Service Advisor *Previous experience in similar role is a MUST HAVE* 24-7 Recruitment Services acting as an Employment Business are currently recruiting for Customer Service Advisor on behalf of our client, based in Bury, Manchester. Main Responsibilities: * Proactive and reactive communication with customers * Investigating and solving customer...

  • Sales and Customer Service Advisor

    3 weeks ago

    Stretford, United Kingdom Holt Recruitment Ltd Full time

    Working hours 08.00 – 18.00 Monday to Friday (40.00 hours), plus Saturdays on a rota basisBasic Salary 26500 plus bonus our client is a luxury prestige main dealership looking for experienced customer service advisors that have good experience & confidence on the phone.As an Aftersales Retention Advisor, you will have experience working in a fast-paced...

  • Customer Sales Advisor

    3 weeks ago

    Stretford, United Kingdom Search Full time

    Home working Outbound Sales Advisor £23,000 per year + Average OTE Bonus of £6,000.00 per annum some earning £10,000 per annum + Free Broadband TV package. The role you'll do: As a Customer Sales Advisor in the Outbound team, you'll be an ambassador for our market-leading brand.* Build rapport with customers, get to know their individual needs and put...

  • Sales and Customer Service Advisor

    3 weeks ago

    Stretford, United Kingdom Holt Recruitment Ltd Full time

    Working hours 08.00 – 18.00 Monday to Friday (40.00 hours), plus Saturdays on a rota basisBasic Salary 26500 plus bonus our client is a luxury prestige main dealership looking for experienced customer service advisors that have good experience & confidence on the phone.As an Aftersales Retention Advisor, you will have experience working in a fast-paced...

  • Customer Service Advisor Finance

    3 weeks ago

    Stretford, United Kingdom Travel Counsellors Full time

    This is a great opportunity for a team player who has first-class attention to detail, customer service experience, and is highly numerate. This Customer Service Advisor role will involve handling a high volume of VCC transactions to ensure these are reconciled and authorised, working with colleagues within TC Support and the wider business, too. You will...

  • Customer Service Advisor

    3 weeks ago

    Stretford, United Kingdom Office Angels Full time

    Customer Service Advisor Not for profit organisation Manchester City Centre, hybrid working £25,500 per annum + excellent benefits Please note recruitment schedule below and only apply if you can commit to the start date and training period. Office Angels are currently recruiting for Customer Service Advisors to join our client based in Manchester City...

  • Customer Service Advisor

    1 week ago

    Stretford, United Kingdom Virgin Media O2 Full time

    Salary: £22,308 per year In the role of Customer Service Advisor you will be instrumental in delivering meaningful customer service to our TV, telephone, broadband and mobile customers. Your main responsibility will involve resolving complex customer queries to ensure a seamless experience and enhance value for both customers and Virgin Media O2. As a...

  • Customer Service Advisor

    3 weeks ago

    Stretford, United Kingdom Citation Full time

    Customer Service Advisor Location: Hybrid - 2 days in the office (Wilmslow), 3 days in the office Salary: £22,575 Per annum + 2K bonus (Paid quarterly) We are Citation - One of the UK's biggest providers of HR, Employment Law, Health and Safety and other compliance services. We are far from your average service provider as our colleagues bring their great...