Night Guest Service Supervisor

1 month ago

Maidenhead, United Kingdom RBH Hospitality Management Full time

JOIN OUR FAMILY

At RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality  We are passionate about the industry and always on the lookout for new talent to join us on our journey... 

A DAY IN THE LIFE OF A NIGHT GUEST SERVICES SUPERVISOR AT THE OLDE BELL

What you'll be doing...

Reporting to the Operantions Manager, we are looking for someone who enjoys variation and has a flexible approach to their working environment. Interested in learning how each department within the hotel operates? We have got you covered at The Olde Bell. You can expect to wear many capes throughout your working day including Guest Service Agent, Receptionist, Food & Beverage Assistant and Housekeeping - no shift is the same

Our team are like a family, and we work together to deliver outstanding guest service to our guests by offering timely, efficient, knowledgeable, and truly remarkable service. We are an enthusiastic, authentic bunch of individuals who truly care about teamwork and great service 

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role of Guest Service Assistant you will need the following qualities and skills. 

  • Outstanding communication skills
  • Experience within a customer facing role is preferred. No experience? No big deal - we’ll train you up 
  • A can-do attitude
  • Computer literate with a professional telephone voice 

 

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture... 

  • Discounted hotel room rates for you and your friends & family
  • Extra days holiday for your birthday
  • Flexible working arrangements
  • Pension
  • Free meals on duty saving you over £1000 per year

To learn more about our full benefits package, click here to watch our employee benefits video.


EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com.

International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate. 

#LifeatRBH 

#LifeatRBH 

 

  • Night Guest Service Supervisor

    4 weeks ago

    Maidenhead, Windsor and Maidenhead, United Kingdom RBH Hospitality Management Full time

    About the RoleWe are seeking a Night Guest Service Supervisor to join our team at RBH Hospitality Management. As a Night Guest Service Supervisor, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.Key ResponsibilitiesReporting to the Operations Manager, you will be responsible for leading the...

  • Guest Services

    5 months ago

    Maidenhead, United Kingdom SRS Ltd. Full time

    **Apprenticeship - Hospitality - Artsy - Showcase your passion** **Duties**: - Greet and welcome guests upon arrival - Assist guests with check-in and check-out processes - Provide information about hotel amenities, services, and local attractions - Handle guest inquiries, requests, and complaints in a professional and timely manner - Process reservations...

  • Shift Supervisor

    5 months ago

    Maidenhead, United Kingdom Toby Carvery Full time

    As Shift Supervisor at Toby Carvery - Stafferton Lodge, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Toby Carvery, they don’t call us the ‘home of the roast’ for nothing! Our Toby Carvery family make every...

  • Guest Service Ambassador

    4 weeks ago

    Maidenhead, Windsor and Maidenhead, United Kingdom RBH Full time

    ## Guest Service Assistant RoleAt RBH, we're passionate about delivering exceptional guest experiences. As a Guest Service Assistant, you'll play a vital role in ensuring our guests feel welcome and supported throughout their stay.### Key Responsibilities* Provide timely, efficient, and knowledgeable service to guests* Collaborate with the Guest Service...

  • Guest Service Ambassador

    4 hours ago

    Maidenhead, Windsor and Maidenhead, United Kingdom RBH Full time

    Hotel Front Desk RoleWe are seeking a Guest Service Assistant to join our team at The Olde Bell. As a Guest Service Assistant, you will play a key role in delivering exceptional guest service and ensuring that every guest has a memorable stay with us.Responsibilities include:Providing timely and efficient service to guestsGreeting and checking-in guests,...

  • Shift Supervisor

    4 months ago

    Maidenhead, United Kingdom Toby Carvery Full time

    No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!  As Shift Supervisor at Toby Carvery - Stafferton Lodge, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people,...

  • Part Time Shift Supervisor

    5 months ago

    Maidenhead, United Kingdom Toby Carvery Full time

    As Part Time Shift Supervisor at Toby Carvery - Stafferton Lodge, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Toby Carvery, they don’t call us the ‘home of the roast’ for nothing! Our Toby Carvery family make...

  • Night Porter

    6 months ago

    Maidenhead, United Kingdom Fredrick's Hotel, Restaurant & Spa Full time

    Shift pattern - 11pm to 7am The Role You will be responsible for delivering an Engaging Dynamic Guest Experience from the welcome through the guest journey to their departure; excellent guest service will underpin everything you do. The Job will entail: - Carry out regular Fire Walks each night - Be detail-oriented: you’ll be setting out ambient...

  • Supervisor

    5 months ago

    Maidenhead, United Kingdom Coppa Club Maidenhead Full time

    **We’re looking for an exceptional service led restaurant Supervisor to join our Coppa Club family.** **About You** - As Supervisor, you love the buzz of an energetic environment and thrive on leading large teams. Dynamic and self-motivated, you’ve lived and breathed busy restaurants and now you want to do it for us! Leading by example, challenging...

  • Guest Service Assistant

    1 month ago

    Maidenhead, United Kingdom RBH Hospitality Management Full time

    JOIN OUR FAMILYAt RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!  We are passionate about the...

  • Guest Service Assistant

    1 month ago

    Maidenhead, United Kingdom RBH Hospitality Management Full time

    JOIN OUR FAMILYAt RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!  We are passionate about the...

  • Night Porter

    5 months ago

    Maidenhead, United Kingdom Fredrick's Hotel, Restaurant & Spa Full time

    Shift pattern - 11pm to 7am The Role You will be responsible for delivering an Engaging Dynamic Guest Experience from the welcome through the guest journey to their departure; excellent guest service will underpin everything you do. The Job will entail: - Carry out regular Fire Walks each night - Be detail-oriented: you’ll be setting out ambient...

  • Guest Service Assistant

    4 months ago

    Maidenhead, United Kingdom RBH Full time

    The Olde Bell , High St, Hurley, Maidenhead, Berkshire, SL6 5LX SHARE: JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the...

  • Care Supervisor

    5 months ago

    Maidenhead, United Kingdom McCarthy Stone Full time

    McCarthy Stone are looking for an experienced **Care Supervisor** to join our team at our **Swift House **development in **Maidenhead, Berkshire.** Built in 2016 and consisting of 60 apartments, Swift House encourages independent living for the over 70's that may, or may not need care. **This is not traditional care, this is better!** **Salary**:£10.94...

  • Guest Service Assistant

    2 weeks ago

    Maidenhead, United Kingdom Thames Riviera Hotel Full time

    JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!  We are passionate about the...

  • Guest Service Assistant

    3 weeks ago

    Maidenhead, United Kingdom Olde Bell Full time

    JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!  We are passionate about the...

  • Guest Service Manager

    7 hours ago

    Maidenhead, United Kingdom Olde Bell Full time

    JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!  We are passionate about the...

  • Night Operations Coordinator

    4 days ago

    Maidenhead, Windsor and Maidenhead, United Kingdom RBH Hospitality Management Full time

    Job Title: Night Operations CoordinatorEstimated Salary: £25,000 - £30,000 per annum.About UsRBH Hospitality Management is a leading hotel management company that prides itself on delivering exceptional customer experiences. We are passionate about the hospitality industry and are always looking for talented individuals to join our team.Company OverviewWe...

  • Night Receptionist

    5 months ago

    Maidenhead, United Kingdom Premier Inn Full time

    We're currently recruiting in our Maidenhead Town Centre Premier Inn. Working 30 hours per week, paying up to £11.32 per hour. **Nights Team Member - Maidenhead Town Centre Premier Inn -** Hotel** Come and be a Nights Team Member at Maidenhead Town Centre Premier Inn. As the go-to for our hotel overnight guests, use your calm personality to ensure their...

  • Night Team Member

    2 weeks ago

    Maidenhead, United Kingdom Thames Riviera Hotel Full time

    JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!  We are passionate about the...