Guest Service Ambassador

6 hours ago


Maidenhead, Windsor and Maidenhead, United Kingdom RBH Full time
Hotel Front Desk Role

We are seeking a Guest Service Assistant to join our team at The Olde Bell. As a Guest Service Assistant, you will play a key role in delivering exceptional guest service and ensuring that every guest has a memorable stay with us.

Responsibilities include:

  • Providing timely and efficient service to guests
  • Greeting and checking-in guests, answering their queries, and resolving any issues they may have
  • Processing payments and handling cash transactions accurately and efficiently
  • Responding to phone calls and messages from guests and other departments within the hotel

To succeed in this role, you will need to possess excellent communication skills, be able to work effectively in a fast-paced environment, and demonstrate a commitment to providing exceptional customer service.

We offer a competitive salary of £25,000 per year, plus excellent benefits including discounted hotel room rates for you and your friends and family, extra days holiday for your birthday, flexible working arrangements, pension, and free meals on duty saving you over £1000 per year.



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