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Customer Service Ambassador

1 month ago

Maidenhead, Windsor and Maidenhead, United Kingdom German Doner Kebab Full time
About German Doner Kebab

We are a leading restaurant brand with over 90 locations worldwide, serving exceptional food and providing an unforgettable experience for our guests.

Job Overview

This role is ideal for individuals who are passionate about delivering excellent customer service and working in a fast-paced environment. As a Customer Service Ambassador, you will be the face of our restaurant, ensuring that every guest feels welcome and valued.

Key Responsibilities:
  • Provide exceptional customer service by greeting guests warmly and responding to their needs promptly
  • Assist guests in choosing meals and drinks, and provide up-sell information to enhance their dining experience
  • Process orders through the POS system, ensuring accuracy and efficiency
  • Deliver orders to the kitchen and assist in preparing and packing food and beverages
  • Ensure that the portion of food being packed or served looks appealing and meets our brand standards
Requirements:
  • Able to speak clearly and listen attentively to guests and other team members
  • Maintain a clean and smart appearance at all times
  • Display a positive and enthusiastic approach to all tasks
  • Exhibit a cheerful and helpful attitude, and always provide excellent customer care
Benefits and Compensation

We offer a competitive salary of £18,000 - £22,000 per year, depending on experience. This role also offers opportunities for career growth and professional development within our company.