Front of House Team Member
3 weeks ago
Front of House Team Member Role Overview
We're looking for exceptional individuals to join our Front of House team at German Doner Kebab. As a Front of House Team Member, you will be the face of our brand, delivering exceptional guest care and ensuring every visitor has a memorable experience.
Key Responsibilities
- Guest Service: Provide warm and genuine greetings to every guest, ensuring they feel welcome and valued.
- Order Processing: Assist guests in choosing meals and drinks, providing additional information and recommendations to enhance their experience.
- Food Preparation: Deliver orders to the kitchen, assist in preparing and packing food and beverages, and ensure every dish looks appealing.
- Up-Selling: Promote additional food items to complement the guest experience and increase sales.
- Brand Standards: Work to deliver exceptional guest service, maintaining the highest standards of cleanliness, sanitation, and tidiness throughout the restaurant.
Requirements
- Communication Skills: Possess excellent communication skills, able to speak clearly and listen attentively to guests and colleagues.
- Appearance: Maintain a clean and smart appearance at all times, reflecting the high standards of our brand.
- Adaptability: Demonstrate adaptability and a positive attitude, with the ability to work effectively in a fast-paced environment.
- Menu Knowledge: Possess a thorough understanding of our menu and allergens, able to provide accurate information and make recommendations.
- Teamwork: Work collaboratively as part of a team, supporting colleagues and contributing to the overall success of the restaurant.
What We Offer
German Doner Kebab offers a full career pathway and opportunities for progression, allowing you to grow and develop your skills with us.
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