Front Desk Ambassador

6 days ago


Maidenhead, Windsor and Maidenhead, United Kingdom RBH Full time

About Us

RBH Hospitality Management is a leading hospitality company that values its people and strives to create a unique experience for its guests.

The Role

We are looking for a skilled Guest Service Assistant to join our team at The Olde Bell in Maidenhead. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.

Key Responsibilities

  • Provide timely, efficient, knowledgeable, and truly remarkable service to our guests
  • Report to the Guest Service Manager and work collaboratively with other departments to deliver outstanding guest experiences
  • Wear multiple hats throughout your working day, including Guest Service Agent, Receptionist, Food & Beverage Assistant, and Housekeeping

Requirements

To succeed in this role, you will need:

  • Outstanding communication skills
  • Experience within a customer-facing role (no experience? no big deal - we'll train you up)
  • A can-do attitude
  • Computer literacy with a professional telephone voice

What We Offer

You will have access to a benefits package that enhances our overall culture, including:

  • Discounted hotel room rates for you and your friends & family
  • Extra days holiday for your birthday
  • Flexible working arrangements
  • Pension
  • Free meals on duty saving you over £1000 per year

Equality and Diversity

RBH Hospitality Management is an equal opportunity employer and welcomes applications from diverse candidates. If you require reasonable adjustments during our process, please let us know.

Contact Information

Please submit your application through our website or by contacting our HR department directly. We look forward to hearing from you



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