Guest Service Assistant
1 month ago
JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey...
A DAY IN THE LIFE OF A GUEST SERVICE ASSISTANT AT THAMES RIVIERA HOTEL, MAIDENHEAD
What you'll be doing...
Reporting to the Guest Service Manager, we are looking for someone who enjoys variation and has a flexible approach to their working environment. Interested in learning how each department within the hotel operates? We have got you covered at Thames Riviera Hotel, Maidenhead. You can expect to wear many capes throughout your working day including Guest Service Agent, Receptionist, Food & Beverage Assistant and Housekeeping - no shift is the same
Our team are like a family, and we work together to deliver outstanding guest service to our guests by offering timely, efficient, knowledgeable, and truly remarkable service. We are an enthusiastic, authentic bunch of individuals who truly care about teamwork and great service
WHAT WE NEED FROM YOU
We hire mostly on personality & potential but here are a few of our requirements...
To succeed in the role of Guest Service Assistant you will need the following qualities and skills.
- Outstanding communication skills
- Experience within a customer facing role is preferred. No experience? No big deal - we’ll train you up
- A can-do attitude
- Computer literate with a professional telephone voice
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
- Discounted hotel room rates for you and your friends & family
- Extra days holiday for your birthday
- Flexible working arrangements
- Pension
- Free meals on duty saving you over £1000 per year
To learn more about our full benefits package, click here to watch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com.
#LifeatRBH
-
Guest Service Assistant
4 months ago
Maidenhead, United Kingdom RBH Full timeThe Olde Bell , High St, Hurley, Maidenhead, Berkshire, SL6 5LX SHARE: JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the...
-
Guest Service Assistant
2 weeks ago
Maidenhead, United Kingdom Thames Riviera Hotel Full timeJOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the...
-
Guest Service Assistant
4 weeks ago
Maidenhead, United Kingdom Olde Bell Full timeJOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the...
-
Guest Service Ambassador
3 days ago
Maidenhead, Windsor and Maidenhead, United Kingdom RBH Full timeHotel Front Desk RoleWe are seeking a Guest Service Assistant to join our team at The Olde Bell. As a Guest Service Assistant, you will play a key role in delivering exceptional guest service and ensuring that every guest has a memorable stay with us.Responsibilities include:Providing timely and efficient service to guestsGreeting and checking-in guests,...
-
Guest Services
5 months ago
Maidenhead, United Kingdom SRS Ltd. Full time**Apprenticeship - Hospitality - Artsy - Showcase your passion** **Duties**: - Greet and welcome guests upon arrival - Assist guests with check-in and check-out processes - Provide information about hotel amenities, services, and local attractions - Handle guest inquiries, requests, and complaints in a professional and timely manner - Process reservations...
-
Guest Service Manager
12 hours ago
Maidenhead, United Kingdom Olde Bell Full timeJOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first.Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!We are passionate about the industry...
-
Guest Service Manager
3 days ago
Maidenhead, United Kingdom Olde Bell Full timeJOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the...
-
Guest Service Assistant
2 weeks ago
Maidenhead, United Kingdom RBH Hospitality Management Full timeGuest Service Assistant - Thames Riviera HotelJOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in...
-
Night Guest Service Supervisor
1 month ago
Maidenhead, United Kingdom RBH Hospitality Management Full timeJOIN OUR FAMILYAt RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the...
-
Guest Service Assistant
3 days ago
Maidenhead, Berkshire, Windsor & Maidenhead, United Kingdom RBH Hospitality Management Full timeGuest Service Assistant - Thames Riviera HotelJOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in...
-
Front of House Team Member
3 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom German Doner Kebab Full timeFront of House Team Member Role OverviewWe're looking for exceptional individuals to join our Front of House team at German Doner Kebab. As a Front of House Team Member, you will be the face of our brand, delivering exceptional guest care and ensuring every visitor has a memorable experience.Key ResponsibilitiesGuest Service: Provide warm and genuine...
-
Customer Service Ambassador
6 days ago
Maidenhead, Windsor and Maidenhead, United Kingdom German Doner Kebab Full timeAbout German Doner KebabWe are a leading restaurant brand with over 90 locations worldwide, serving exceptional food and providing an unforgettable experience for our guests.Job OverviewThis role is ideal for individuals who are passionate about delivering excellent customer service and working in a fast-paced environment. As a Customer Service Ambassador,...
-
Customer Service Ambassador
4 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom RBH Hospitality Management Full timeDelivering Exceptional Guest ExperiencesAt RBH Hospitality Management, we're passionate about creating a warm and welcoming environment for our guests. As a Guest Service Assistant, you'll play a vital role in ensuring our guests have an unforgettable stay with us.Your Key ResponsibilitiesProvide timely and efficient service to our guests, responding to...
-
Customer Service Professional
7 days ago
Maidenhead, Windsor and Maidenhead, United Kingdom RBH Full timeThe Olde Bell, a unique venue that embodies the essence of English hospitality, is seeking a skilled Customer Service Professional to join our team. Located in Maidenhead, we offer a competitive salary and excellent benefits package.Job OverviewWe are an enthusiastic and authentic bunch of individuals who truly care about teamwork and great service. As a...
-
Customer Service Representative
4 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom RBH Full timeAbout the RoleWe are seeking a skilled and enthusiastic Guest Service Assistant to join our team at The Olde Bell. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable experience.Key ResponsibilitiesProvide timely, efficient, and knowledgeable service to...
-
Breakfast Assistant
5 months ago
Maidenhead, United Kingdom Rise and Dine Ltd Full time**Assistant Job Description** **Duties**: - Set up the breakfast room for service. - Assist in food preparation and presentation alongside the chef. - Maintain kitchen and food safety standards. - Clear and clean the breakfast room efficiently. - Uphold core principles, focusing on delivering excellent customer service to guests - Work in a quick,...
-
General Assistant
5 months ago
Maidenhead, United Kingdom Churchill Service Solutions Full timeAre you passionate about food, people, and great service? Are you looking to expand your experience by working in the Assisted Living sector? We are passionate about people and food. We enrich and nourish the lives of our customers and employees. We are looking for a Kitchen Assistant to work within our Assisted Living Business, which boasts a welcome and...
-
Front of House Team Member
4 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom German Doner Kebab Full timeFront of House Team Member Job DescriptionWe are looking for a skilled Front of House Team Member to join our team at German Doner Kebab. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest service and ensuring that every guest has a great experience.Key Responsibilities:Support and work as part of a team to...
-
Welcome & Service Assistant
5 months ago
Maidenhead, United Kingdom National Trust Full timeAs the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. **Salary**:£21,021 per annum, pro rata **Contract/duration**:This is a permanent role **Hours/working pattern**:This role is based on annualised hours, where...
-
Wine Service Lead
3 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom Cliveden House Careers Full timeWe're seeking a Wine Service Lead to join our esteemed team at Cliveden House, where the artistry of wine meets unparalleled hospitality.This role presents an extraordinary opportunity to collaborate with our Head Sommelier in curating an exceptional wine experience for our discerning guests.Our ideal candidate should:Possess a sommelier background, ideally...