Senior Systems Administrator

2 weeks ago

Bangor, United Kingdom Bangor University Full time

Job Number

BU03583

School/Department

Digital Services

Grade

8

Contract Duration

Permanent

Responsible to

Digital Infrastructure Manager

Overview

The role of Senior Systems Administrator is responsible for researching, developing, and maintaining the IT infrastructure for Bangor University, both on-prem and in the cloud. It’s a senior role within the infrastructure group and forms part of a multi-disciplined team who are responsible for the data network, storage, backup, cloud, and server infrastructure. Importantly, there will be a need to keep cyber security in the forefront of activity, to keep the service safe, accessible, and secure.

Purpose of the Job

The system administrator role - within the infrastructure team, who are responsible for over 300 Microsoft and Linux servers including VMs, physical and cloud – is critical to the operational needs of the university. For consistency, reliance, and security it’s vital the service is managed in the most efficient way possible by using automation, scripting, and orchestration. The role will work with other subject experts both internally and externally to develop and enhance the service, the most notable area being making more use of cloud services whilst keeping security in the forefront of their activity.

Main Duties and Responsibilities

Developing, supporting, and maintaining a secure, stable, and resilient server infrastructure for the University. Collaborate closely with the InTune and Endpoint team to integrate Microsoft infrastructure across the University. Establish and maintain strong partnerships with other cyber security subject leads within the department assisting with cyber security activities such as vulnerability scanning and remediation, security system configuration and cyber security tools. Assist with the management of the core Microsoft Windows server infrastructure, including Active Directory Services, GPO (Group Policy Objects), Certificate Authority Assist with the management of the Linux server infrastructure. Lead and provide expertise in harnessing cloud methods for application hosting including the use of:- Software containers (e.g. Docker)Application Hosting Services (e.g. App Service, Elastic Beanstalk)Serverless Services (e.g. Lambda functions)Cloud storageVirtual Private Cloud network connectivityCloud infrastructure security Provide expert advice to the department for: Microsoft Windows Servers and Endpoints.The Entra and Microsoft 365 environment.Azure / Amazon cloud services.Security monitoring technology. Work with University staff, external suppliers, professional groups, networks, and other Universities to grow and develop the infrastructure environment at Bangor. To be active in security forums, especially cloud focused, to advise the department of current threats and mitigation methods, and to implement the most appropriate security solutions for Bangor University. Develop new and innovative services to enhance offerings and gain best value from agreements and contracts. Implement technical solutions and upgrades in accordance with project deadlines. When required, mentor and train others to expand the department’s Microsoft expertise. Respond to second- and third-line helpdesk tickets as appropriate.

Occasionally there will be a need to work out of hours on scheduled projects and respond to occasional service interruptions or security needs.

Other Duties and Responsibilities

The post holder will be expected to participate in performance review and developmental activities.

The post holder will be expected to comply with the University equal opportunities policies, Dignity at Work and Study Policy and the University’s Welsh Language Policy and the Welsh Language Standards.

The post holder has a general and legal duty of care in relation to health, safety and wellbeing and must take all reasonable steps to ensure a safe and healthy working environment for themselves and for other members of staff, students and visitors affected by their actions or inactions. The post holder is also required to comply with all applicable health and safety policies, procedures and risk assessments.

The post holder must comply with relevant legal and financial policies and procedures and be aware of their responsibilities in terms of the legal requirements of their post.

Person Specification

Qualifications/Training

Essential

Educated to postgraduate degree level in a STEM related area or able to demonstrate an equivalent level of professional learning and development.

Desirable

Evidence of professional development in Microsoft technologies, Cloud technologies and/or Linux technologies. Other professional development in Digital Technology. Membership of a Professional body.

Experience/Knowledge

Essential

Significant experience leading, developing and managing on-prem and cloud IT infrastructure in an enterprise environment at scale. Experience of Microsoft Windows Server from version 2016 to 2022 in an enterprise environment, which includes administration and troubleshooting. Experience of managing Linux servers in an enterprise environment utilising enterprise distributions such as RedHat or Oracle. Proactive experience in avoiding security vulnerabilities, together with reactive experience to zero-day vulnerabilities. Experience with cyber security tools including anti-Virus, vulnerability detection, and others. Comprehensive, firsthand experience securing the Microsoft Windows environments and be able to evaluate, implement, install, and maintain security on the Microsoft infrastructure. Comprehensive experience and understanding of both infrastructure, platform and software as a service offerings from both Amazon Web Services and Microsoft Azure or another enterprise cloud provider.

Desirable

Hands-on NAS and SAN experience. Knowledge of information security, data protection, compliance, related legislation, and regulations. Experienced Azure, Entra, and Microsoft 365 system administrator. Experience with cyber security monitoring tools such as SEIM solutions. Experience working in a higher education environment. Experience deploying software into cloud hosting with Amazon Web Services, Microsoft Azure or other enterprise cloud provider.

Skills/Abilities

Essential

Administration of Microsoft Windows Technologies. Microsoft cloud administration with Azure, Microsoft 365. Network familiarity with TCP/IP, DHCP and DNS systems and associated technology. Installation and configuration of complex server software products and the ability to collaborate with external suppliers on these products as required. Familiar with scripting or programming languages, e.g., PowerShell, Python, bash. Diagnose, fault find and resolve complex Microsoft issues collaborating with colleagues or with external suppliers as needed. Demonstrable ability to think around issues and look at the wider picture to provide solutions through a variety of problem-solving techniques. Excellent verbal and written communication skills. Excellent organisational skills. Ability to multi task, manage own time effectively. Experience of working effectively within a team and collaborating with others to achieve a goal. Drive, self-motivation, and ability to work under own initiative. Ability to delegate tasks to others.

Desirable

SAAS solution integration. VMWare vSphere administration. Administration of Active Directory, Group Policy, DNS, WSUS and Certificate Authority. Linux Operating Systems administration with Ansible (RedHat / Oracle distributions). JAMF and/or CommVault administration. Proficiency in Infrastructure as Coderesource administration method. The ability to communicate through the medium of Welsh is desirable for this role.

General

We are a member of Advance HE's Athena SWAN Gender Equality charter and hold a Silver award in recognition of our commitment to and progress towards gender equality within the University's policies, practices, and culture.

We are proud to be a Disability Confident employer.

All members of staff have a duty to ensure their actions are in line with the overall environmental aims of the University and minimise their environmental impact.

All offers are made subject to proof of eligibility to work in the UK and receipt of satisfactory references.

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